DROP AND COUNT ROOM TEAM LEAD

Chukchansi Gold Resort & Casino•Coarsegold, CA

12h•$43,000 - $58,000•Onsite

About The Position

Responsible for supervision of the slot machine bill acceptor pick-up and slot coin drop pick-up, weighing, wrapping, counting of table games and slot machine currency, tickets, and coupons as applicable. Supervises all drop/count team members in their assigned duties. Maintains compliance with regulations and departmental policies, procedures, and internal controls. Responsible for supervising the timely implementation of all procedural changes and works with the supervisor to make sure that they are understood and followed by Team Members. Assists count/drop team members in the performance of their daily assignments. Assists in the total reconciliation of the slot and table games drop. Must be familiar with operating and performing minor repairs of equipment in the count room. Performs the duties of a count/drop team member as required. Works with Team Members in a highly secured/monitored area.

Requirements

High school diploma or GED preferred.
6 months with Chukchansi Gold Count Room experience required.
Some college courses in accounting or related area preferred.
Ability to comprehend basic instructions furnished in oral, written or diagram form.
Ability to respond to common inquiries or complaints and communicate effectively with team members and supervisors.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply commonsense reasoning to a variety of situations.
Basic knowledge of computers.
Must be able to work early morning hours.
Regularly required to talk or hear.
Regularly required to stand; walk; sit; and use hands to finger, handle or feel objects, tools or controls.
Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Regularly works near moving mechanical parts.
Regularly required to lift, move, push, pull 75 pounds and is occasionally required to lift, move, push, pull 100 pounds.

Nice To Haves

Some college courses in accounting or related area preferred.

Responsibilities

Interacts effectively with the public and Team Members. Perform excellent customer service at all time.
Follows strict department policies and procedures.
Maintains a thorough working knowledge of laws, rules, and regulations of the Gaming Commission as well as company/departmental policies, procedures and internal controls.
Assists in ensuring adequate staffing levels in the count rooms by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating Team Members as needed.
Ensures the integrity of all count transactions.
Assists in table games/slot drop pickups, weighing, wrapping, processing, balancing, and transferring the drop to the main bank vault.
Assists in maintaining all records, reports, and other required paperwork in the Count Rooms.
Assists in effectively resolving count disputes.
Facilitates the flow of information to team members.
Held accountable to a high degree for the accuracy and thoroughness of departmental records and reports.
Responsible for maintaining a consistent and regular attendance record.
Works well with team members in highly secured and monitored areas.
Any reasonable request made by management.