Drop and Count Specialist

Chumash Enterprises•Santa Ynez, CA

1d•Onsite

About The Position

The Drop and Count Specialist is responsible for the collection, processing, and recording of currency from all gaming operations. This role involves handling large volumes of currency, operating specialized equipment, and maintaining accurate revenue reporting while ensuring excellent customer service and adherence to internal controls.

Requirements

High School Diploma or GED Certificate.
Basic mechanical ability.
Basic proficiency in 10-key and other office equipment.
Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Organizational Awareness
Quality Orientation
Attention to Detail
Planning and Organizing
Written Communication
Oral Communication

Nice To Haves

Experience working in a related field and /or a hospitality or gaming environment preferred.
Native American hiring preference applies.

Responsibilities

Performs job functions in accordance with the System of Internal Controls, departmental policies, and procedures.
Removes drop boxes and slot bill acceptors containing daily cash drop from gaming operations.
Removes and replaces cassettes, bill validator boxes from kiosk units and applicable cash dispenser machines.
Performs replenish process for kiosk units and cash dispenser machines, preparing the readiness for cassettes to be deployed to gaming floor when needed.
Prepares currency for count machine processing, by removing the funds from the boxes and/or cassettes and placing it with the accurate asset assignment to maintain accurate revenue reporting. Must be performed with care.
Counts money with the aid of counting machines.
Effectively counts and controls large volumes of currency.
Performs and documents poker chip count.
Utilizes Casino software to perform all fund transfers from the count room to kiosk room and the Cage/Vault areas.
Ensures that the controlled keys assigned are returned promptly at the end of each day or process.
Verifies condition of money, examining for damaged and/or counterfeit money.
Operates large equipment in count room and on gaming floor with care for safety of patrons and employees.
Operates currency counters in count room with care and resolves basic machine issues.
Communicates with patrons on the gaming floor as needed in a professional manner delivering excellent customer service.
Participates in routine upkeep and cleaning of count room and all applicable equipment.
Ensures supplies and count room equipment is ready for operations each day.
Participates in training team members as needed.
Notifies management of malfunctioning equipment when basic troubleshooting cannot fix the issue.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.