Shift Leader(07552)

Domino's Franchise • Centerville, UT

6h

About The Position

The Shift Leader supervises shifts and/or work areas in an independently owned Domino’s franchise restaurant to ensure high-quality products and customer service and support restaurant profitability. The role includes managing operations and carrying out company policies, procedures, programs, and systems while complying with federal, state, and local laws and ethical business practices. The Shift Leader supervises and trains team members, maintains staffing and inventory, handles customer orders and concerns, performs cash-management duties, prepares products, and helps maintain the store and equipment. The position may also involve delivering orders within a designated delivery area.

Requirements

• Valid Food Handler Permit.
• Ability to understand and participate in a team-based environment, including coaching and being coached.
• Ability to create and maintain a high-quality product and store image.
• Ability to follow written instructions and communicate verbally with customers and coworkers, including by telephone.
• Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
• Ability to enter orders using a computer keyboard or touch screen and operate required equipment.
• For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, occasional climbing, and continuous hand use.

Nice To Haves

• Previous experience is a plus but is not mandatory.

Responsibilities

• Supervise restaurant shifts and teams, maintain staffing levels according to projected sales, train and coach team members, and uphold uniform and appearance standards.
• Promote teamwork, energy, quality, and customer service, and communicate and train team members on quality standards.
• Interact safely and professionally with customers, receive and process telephone and in-person orders, and handle confidential customer information responsibly.
• Respond promptly to customer concerns, solicit and share customer feedback, and use feedback to improve operations and build brand loyalty.
• Execute credit transactions, manage cash, and make bank deposits as necessary.
• Assist with inventory management, receive and stock ingredients and supplies, take inventory, and complete related paperwork.
• Prepare products and operate and clean equipment and the facility daily.
• Follow company policies and procedures and comply with applicable laws and ethical business practices.
• Operate a motor vehicle safely and deliver products, flyers, and door hangers within the designated delivery area when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed