Shift Leader

Bagel Brands • Pittsburgh, PA

5d • Onsite

About The Position

Bruegger's Bagels is seeking a Shift Leader to join their team. Shift Leaders are crucial to the team, helping to hold everything together and add flavor to the guest experience. They collaborate with the General Manager to motivate the team, deliver a great guest experience, and set the tone for the team. Shift Leaders are empowered to take charge, provide feedback, coach team members, and open and close the store with minimal supervision. The role emphasizes pride in food and beverage quality, and maintaining a safe and clean store environment. This position offers opportunities for career growth, with many General Managers having started as Shift Leaders.

Requirements

• High school diploma or equivalent
• Must be 18 years or older
• Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends
• Must be able to pass background check as applicable with local, state, and federal law
• Must be in possession of, or able to acquire, a ServSafe Certification prior to completion of leadership training
• Possession of a current, valid, state issued driver’s license (always preferred but only required at specific locations) and meet the driving qualifications as required by Company policy

Nice To Haves

• Possession of a current, valid, state issued driver’s license (always preferred but only required at specific locations)

Responsibilities

• Collaborate directly with the General Manager to help motivate the team to deliver a great guest experience.
• Take charge and set the morale and tone of the team.
• Provide feedback and coach team members when needed.
• Open and close the store with little to no supervision.
• Ensure the quality of the food and beverages served.
• Keep a safe and clean store environment.

Benefits

• Flexible schedule
• Paid time off after 90-days of employment
• No evenings and no nights (stores close at 2pm)
• Competitive pay, plus cash and credit card tips
• Employee Assistance Program – FREE therapy, financial advising, legal advice, etc.
• Learn To Live – FREE online life coaching, webinars, to help with stress, anxiety, and more
• 401K with company match!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED