Shift Leader - 2nd/3rd Shift

Q2 Management•Chattanooga, TN

2d•Onsite

About The Position

Q2 Management Inc provides quality inspection and containment services to the automotive OEM supply chain. The Shift Leader is accountable for operational effectiveness and inspector performance at designated client sites. Safety is a top priority, and the Shift Leader serves as a technical expert in quality control inspections and parts rework while leading the assigned shift and its team.

Requirements

Excellent oral and written communication skills.
Ability to maintain composure under pressure and foster a sense of control.
Flexible schedule to support various locations.
Energetic, achievement-oriented attitude.
Dedication to customer service and expert-level knowledge about clients.
Reliable transportation, a valid driver's license, and vehicle insurance.
Ability to travel within the operating region.
Ability to frequently stand, walk, reach with hands and arms, and perform repetitive movements throughout the shift.
Ability to occasionally lift and/or move up to 50 pounds.
Close, distance, color, and peripheral vision, and ability to adjust focus.
Ability to use safety equipment, including eye safety glasses, hearing protectors, work boots, gloves, and hardhats.

Responsibilities

Train and empower quality inspectors, coordinating their work and ensuring productivity and adherence to quality standards.
Validate that inspectors have the tools, equipment, and supplies needed for each work order.
Conduct multiple validations per inspector per shift to ensure compliance with inspection instructions.
Accurately perform data entry and timekeeping for the team.
Complete a pass-down report and provide the customer with a data report at the end of each shift.
Communicate relevant information, goals, and expectations to team members regarding PPE compliance, site safety, sign-in and sign-out procedures, scheduling, and breaks.
Enforce full compliance with customer PPE rules.
Monitor and evaluate team performance, provide constructive feedback, recognize achievements, and address areas for improvement.
Keep leaders informed about quality performance and promptly escalate customer concerns.
Identify inspectors with potential for career advancement.
Track and document attendance, address performance concerns, and provide guidance and counseling in accordance with company vision and values.
Promote honesty, integrity, trustworthiness, continuous improvement, employee engagement, and employee development.
Lead by example through a strong work ethic, commitment, ownership, and accountability.