Shift Leader

JLC Companies•St Cloud, MN

5d•Onsite

About The Position

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People, Outstanding Image and Cleanliness, and 100% Guest Satisfaction.

Requirements

Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment.
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
1-year experience preferably in the food service industry

Nice To Haves

some college or degree preferred

Responsibilities

Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift.
Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic.
Maintain standards while keeping the team positive, organized and focused.
Take immediate action to correct any food or service issues.
Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift.
Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.