Strong Team-mate with Shift Leader Potential
About The Position
City Barbeque is seeking an experienced restaurant team associate with the potential to become a Shift Leader within 60–90 days, contingent on meeting the position’s criteria. Before taking on shift leadership, the teammate learns all stations and areas of the joint. Shift Leaders can perform and train all teammate duties and supervise shifts to support successful day-to-day operations. They help ensure excellent guest service and product quality while leading by example and modeling the company’s standards, values, and culture. The role includes training in front-of-house positions such as cashier and counter server, and back-of-house positions such as pits, boards, prep, and dishwasher/utility. The work is centered on serving guests with backyard hospitality, maintaining safe and clean operations, and helping teammates learn and perform effectively. The posting describes City Barbeque as offering advancement opportunities and a range of pay, benefits, and work-life-balance support; it notes that teammate pay and benefits change upon becoming a Shift Leader.
Requirements
- Two to three years of customer service experience in a restaurant environment.
- One to two years of previous leadership, supervisory, or management experience in a restaurant environment.
- Act with integrity and honesty.
- Exercise situational leadership successfully.
- Resolve conflict professionally.
- Demonstrate effective oral communication skills.
- Collaborate well with others.
- Effectively build teams.
- Lead with positivity and appreciation.
Responsibilities
- Maintain regular and consistent attendance and punctuality.
- Deliver backyard hospitality by anticipating guest needs and monitoring overall store flow.
- Delegate tasks fairly so teammates can create and maintain the guest experience.
- Remain calm during high-volume periods or unusual events and help keep the store operating to standard.
- Organize assigned opening and closing duties, ensuring food safety systems are executed and work stations are clean and safe.
- Follow cash management and register policies, including cash handling, safety, and security, and ensure the shift team follows proper cash management practices.
- Emphasize and uphold safety and security standards, and train teammates in appropriate responses to unsafe situations.
- Assist with new teammate training by positively reinforcing successful performance.
- Communicate regularly with the General Manager about teammate performance and store production goals.
- Provide clear, specific, timely, and respectful coaching and feedback to teammates to support operational excellence and improve performance.
- Learn and perform duties across front-of-house and back-of-house teammate stations, and train teammates in those duties.
Benefits
- Reviews twice a year with opportunities for raises.
- Bi-weekly pay or daily pay options.
- Up to $2,400 per year in free BBQ.
- 25% discount when off the clock.
- Free uniforms and slip-resistant shoes.
- Vacation pay.
- Holiday pay for four holidays at time and a half.
- 401(k) match up to 4% of salary.
- Annual scholarship opportunity up to $3,000 per year.
- Flexible scheduling.
- Medical, dental, and vision insurance after 60 days.
- Paid basic life insurance.
- Voluntary life insurance.
- Short-term disability.
- Bereavement pay.
- Healthcare benefits and programs, including accident and hospital insurance and Health Savings Accounts.
- Purchasing Power Credit alternative.
- Access to the City Cares teammate assistance fund for qualifying hardship or disaster situations.
- Access to counseling and community resources through the Employee Assistance Plan for eligible teammates.
- Advancement opportunities.
- Dedication to work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
