Shift Lead (Kunia)

Domino's Franchise•Waipahu, HI

About The Position

The Shift Lead works as part of a Domino’s Pizza store team, helping prepare and serve customer orders and perform general store duties. The role involves operating equipment; stocking ingredients and supplies; preparing products; processing telephone and in-person orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may work independently or with others and must be able to direct activities, handle repetitive tasks and work under stress while meeting quality standards. The work includes standing for most tasks, walking short distances, and occasional sitting for paperwork. Physical activities include lifting deliveries weighing up to 50 pounds, carrying ingredients and dough trays, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder. The role also requires frequent reaching and hand use, bending, and occasional crouching or squatting. Store conditions may include temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, weather exposure during outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, lifting, carrying, pushing or pulling, reaching, bending, and frequent hand use.

Nice To Haves

  • Prior quick-service restaurant (QSR) experience is highly desired.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers to process orders in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
  • Perform store tasks that may include changing sign prices, washing walls, and maintenance.
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