Customer Service Rep (Kunia)

Domino's Franchise•Waipahu, HI

15h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare and serve orders during busy hours. The role may suit someone seeking a main job or supplemental work, and the company describes opportunities to advance from customer service into management and franchise ownership. On-the-job orientation and training are provided. Team members perform a range of store duties, including operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory and related paperwork, and cleaning the equipment and facility. The position involves working with customers and coworkers in person and by telephone, entering orders on a computer or touch screen, and handling money accurately. The work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp or moving equipment. The role requires prolonged standing and frequent movement and hand use, along with occasional lifting, carrying, pushing, pulling, climbing, stooping, crouching, and reaching.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area in storage areas, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter orders using a computer keyboard or touch screen.
Handle monetary transactions and provide correct change.
Unload deliveries using a hand truck and move supplies to shelves.
Perform other store tasks such as stocking, cleaning, and maintenance.