Shift Lead (Kaneohe)

Domino's Franchise•Kaneohe, HI
•Onsite

About The Position

The Shift Lead supports store operations and customer service at Domino’s Pizza. Team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, accurately handling orders and payments, and working independently or with others under stress while meeting quality standards. Prior quick-service restaurant experience is highly desired. Applicants must be at least 18 years old. Work involves standing for most tasks, short periods of walking, occasional paperwork while seated, and frequent reaching and hand use. Team members may unload and stock deliveries, lift and carry items weighing up to 50 pounds, move trays on dollies, and occasionally climb stairs or a ladder. The work environment includes a walk-in cooler, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, temperature changes, and sometimes adverse weather during outside tasks.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including prolonged standing, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.

Nice To Haves

  • Prior quick-service restaurant experience is highly desired.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload deliveries and stock ingredients and supplies.
  • Perform other store tasks as needed, including outside tasks and occasional maintenance-related duties.
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