General Manager (Kaneohe)

Domino's Franchise•Kaneohe, HI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; transportation to and from work; cleanliness; marketing; and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role also includes general store team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires 55+ hours and prior restaurant experience. Pay is $80,000–$85,000, paid hourly and weekly.

Requirements

  • Must be 18 years of age or older.
  • Prior restaurant experience required.
  • Ability to direct activities and perform repetitive tasks, both independently and with others, under stress and to strict quality-control standards.
  • Ability to deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers; ability to enter orders using a computer keyboard or touch screen.
  • Ability to stand for most tasks, walk short distances, sit to complete paperwork, lift and carry supplies weighing up to 50 pounds, push or pull trays on dollies, and occasionally navigate stairs or climb a ladder.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision and depth perception, and distinguish hot from cold surfaces.
  • Availability to work 55+ hours.

Nice To Haves

  • Prior quick-service restaurant (QSR) experience is highly desired.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, and cash control.
  • Maintain customer relations and provide great customer service.
  • Staff the store and complete required paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and ensure adherence to standards and policies.
  • Ensure attendance and punctuality and arrange transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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