Shift Lead

Stinker Stores, Inc. • Sinclair, WY

19h • Onsite

About The Position

The Shift Lead rocks the customer service specialist role and brings some scent-sational leadership to the team. You’ll lead with enthusiasm, assist in managing store employees, and make sure everyone is following the company’s policies and procedures. Above all, you’ll be dedicated to ensuring a stinkin’ awesome customer experience!

Requirements

• Must be at least 19 years of age.
• Must consent to and pass a background check.
• High School diploma or equivalent.
• Prior customer service experience in a retail setting.
• Able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
• Able to work in a cooler at an average temperature of 32 degrees.

Nice To Haves

• Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
• Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!

Responsibilities

• Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, answering questions, and resolving customer concerns.
• Keep the store smelling like roses! Tidy up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
• Keep merchandise from getting skunky, ensuring items are stocked, faced, and priced correctly.
• Manage vendor, warehouse, and fuel deliveries, ensuring everything is in order.
• Create, submit, and edit supply orders, keeping inventory stocked and ready to rock!
• Assist in onboarding and training, and sniff out ways to engage and motivate the team.

Benefits

• Competitive Pay with merit-based raises.
• Access to the DailyPay app
• 6 paid holidays a year, and if you do work on a holiday, you get time and half as a thank you!
• Paid Time Off (PTO) that grows with your tenure
• Referral Rewards
• Health Benefits, including medical, dental, vision, and options for a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance.
• 401(k) with a skunktastic 25% discretionary company match
• Employee Assistance Program (EAP)
• Great discounts for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED