Shift Lead (Kailua)

Domino's Franchise•Kailua, HI

About The Position

The Shift Lead works as part of a Domino’s Pizza store team, supporting customer service and pizza preparation while helping the store operate during busy periods. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing phone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, processing orders accurately, handling payments and change, and using a computer keyboard or touchscreen. The work involves standing for most tasks, walking short distances, and frequent reaching, hand use, and bending. Team members may unload and move deliveries, lift and carry products, push or pull trays on dollies, and occasionally use stairs or a ladder. The workplace may include temperature changes, hot ovens and surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. The posting describes the store team-member role generally and does not specify additional shift-lead duties.

Requirements

  • Must be at least 18 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or crouching.

Nice To Haves

  • Prior quick-service restaurant (QSR) experience is highly desired.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Handle monetary transactions and provide correct change.
  • Unload and move deliveries, including lifting and carrying supplies.
  • Perform other physical store tasks such as stocking shelves, moving trays, and cleaning.
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