Shift Lead (Downtown Bishop)

Domino's Franchise•Honolulu, HI

About The Position

The Shift Lead works as part of the Domino’s Pizza store team, helping prepare and serve products, process customer orders, and keep store operations running smoothly. The role involves operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The company describes opportunities for advancement from customer service roles into management and other positions. The work requires communicating with customers and coworkers in person and by phone, following written instructions, accurately processing orders and payments, and working independently or with others under stress while meeting quality standards. Store conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing and walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent hand use. Applicants must be at least 18 years old; prior quick-service restaurant experience is highly desired.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.
  • Prior quick-service restaurant experience is highly desired.

Nice To Haves

  • Prior quick-service restaurant experience.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and move product deliveries using a hand truck, and stock supplies on shelves.
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