Shift Lead (Green Dragon)

Vireo Health•Telluride, CO

9d•Onsite

About The Position

The Shift Lead is a non-supervisory role that supports the Store Director and Assistant Manager in ensuring smooth store operations. The position balances adherence to policies, procedures, and operational guidelines with an excellent customer experience. The Shift Lead helps maintain a welcoming, organized dispensary and supports daily retail, cash-handling, and inventory activities. This is a full-time role at the Every Day Weed location in Telluride, Colorado, with compensation of $22.82 per hour plus tips.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficiency in cash handling and accurate basic math calculations.
Reliability, punctuality, and a strong work ethic.
Ability to lift 25 pounds or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
Availability to work a schedule that varies according to business needs, including nights, weekends, and holidays.

Nice To Haves

Previous experience in a retail or customer service role is preferred.
Knowledge of cannabis and its products is a plus.

Responsibilities

Provide customers with a friendly and welcoming experience, assisting them as needed.
Offer product information and guidance, answer questions, and help customers find suitable products.
Address customer inquiries and concerns and strive to ensure customer satisfaction.
Maintain a clean and organized store environment.
Collaborate with the team to suggest improvements based on customer feedback.
Assist with returns and exchanges.
Support training staff on proper cash handling and transaction procedures.
Work with colleagues on daily cash reconciliation and reporting.
Collaborate with the finance department to improve cash flow and financial efficiency.
Participate in routine cash register audits.
Help refine and simplify cash-handling procedures.
Help colleagues with advanced cash register functions.
Contribute to maintaining product quality and safety standards.
Support product organization for restocking and accessibility.
Collaborate with the inventory management team to ensure accurate inventory levels.
Assist with in-store promotions and sales strategies to manage inventory.
Monitor supply chain performance and identify process improvement opportunities.
Collaborate with team members to report and analyze product trends and customer preferences.
Perform additional duties as needed to support overall operations.