Shift Lead (D-Shift)

Reynolds Consumer Products•Concord, NC

2d•Onsite

About The Position

The Shift Lead provides frontline leadership for assigned manufacturing operations by coordinating daily activities that promote safe, efficient, high-quality production. The role drives production objectives through workforce coordination, standardized work, continuous improvement, and effective resource utilization. The Shift Lead partners with operations, maintenance, quality, and support functions to resolve operational issues, develop team capability, and maintain consistent performance, exercising independent judgment within established operating standards. This position is at the manufacturing plant in Concord, North Carolina, and works the D-Shift night schedule: 12-hour shifts from 7:00 PM to 7:00 AM. The role leads daily operations and production employees, supports safety and quality compliance, coordinates labor and equipment, responds to production interruptions, and drives continuous improvement using Lean principles and Reynolds Business System methodologies.

Requirements

High school diploma or GED.
At least 3 years of manufacturing experience with demonstrated leadership responsibilities.
Knowledge of manufacturing operations and standardized work principles.
Ability to lead, coach, and develop employees.
Effective verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Ability to prioritize work and coordinate multiple operational activities.
Ability to build collaborative working relationships across functional teams.
Commitment to safety, quality, and continuous improvement.

Nice To Haves

Experience leading production teams within a manufacturing environment.

Responsibilities

Lead daily manufacturing operations to achieve safety, quality, productivity, and service objectives.
Coach, develop, and provide day-to-day direction to production employees.
Communicate priorities, expectations, and operational updates across shifts and functional teams.
Reinforce standardized work practices and hold team members accountable for compliance with operating procedures.
Promote safety and ensure compliance with company policies, Standard Work Procedures, regulatory requirements, and safe operating practices.
Lead safety observations, Incident Follow-Up Evaluations, accident investigations, and corrective actions.
Assist with product quality decisions, including placing product on hold and coordinating containment and corrective actions.
Monitor product gauge, weight, and quality specifications, and ensure production documentation is accurate, complete, legible, and submitted on time.
Maintain housekeeping, workplace organization, and safe operating conditions in the assigned area.
Coordinate labor, equipment, and production resources to maximize efficiency and minimize downtime.
Lead continuous improvement initiatives using Lean manufacturing principles and Reynolds Business System methodologies, including Standard Work, 5S, Visual Management, A3 Problem Solving, and Kaizen activities.
Monitor production performance and implement corrective actions to achieve operational targets.
Make routine operating decisions to maintain workflow and address production interruptions.
Support equipment start-ups, shutdowns, product changeovers, and operational readiness activities as required.
Monitor processes and hold teams accountable for consistently meeting established product quality standards.
Coordinate timely resolution and containment of quality issues with Quality and Operations leadership.
Verify completion of required production documentation and operational records.
Identify improvement opportunities through root cause analysis and implement sustainable corrective actions.
Support standardized work development and continuous improvement across manufacturing operations.
Collaborate with Maintenance, Quality, Supply Chain, Engineering, and Operations to resolve production issues and improve plant performance.
Support workforce planning, scheduling, staffing coordination, and operational communication to meet business objectives.