Subway Shift Lead-Immediate Hire

LV Petroleum•Concordia, MO

22h•Onsite

About The Position

The Shift Lead at Subway is responsible for the daily operations and leadership of the restaurant location. This role involves overseeing a team of employees, ensuring customer satisfaction, managing food quality and safety standards, and driving sales performance. The Shift Manager must demonstrate strong managerial skills and the ability to motivate employees, while also being hands-on in ensuring exceptional service and operational excellence.

Requirements

High school diploma or equivalent
1-3 years of experience in the fast-food industry
Strong leadership and team-building skills.
Excellent communication and interpersonal abilities.
Ability to handle and resolve customer complaints efficiently.
Familiarity with food safety regulations and point-of-sale systems.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Further education in hospitality or business management is an advantage.
Prior supervisory or management experience preferred.

Responsibilities

Supervise, train, and motivate team members to achieve outstanding performance and efficiency.
Ensure high levels of customer satisfaction through excellent service and quality food.
Oversee food preparation and presentation, uphold safety and sanitation standards, and manage inventory levels.
Handle cash management, including cash register operations and financial reporting.
Create employee schedules to meet business needs and maintain optimal staffing levels.
Assist in maximizing sales by implementing promotional initiatives and upselling techniques.
Communicate effectively with upper management regarding inventory, staffing, and customer feedback.