Shift Lead Residential | Adult Residential Services

Valley Behavioral HealthSalt Lake City, UT
Onsite

About The Position

Make An Impact Through Leadership At Valley Steps, Shift Leads play a vital role in creating a stable, supportive environment for both clients and staff. By guiding daily operations, mentoring team members, and providing direct support to clients, you'll help ensure each shift runs smoothly while fostering a culture of teamwork, accountability, and exceptional care.

Requirements

  • High School diploma or equivalent
  • Six months Certified Case Manager experience + Case Manager certification OR 6 months supervisory experience
  • CPR certification
  • Valley de-escalation certification
  • Case Manager certification (can be post-hire if supervisory experience is met)
  • Driving positions require a current Utah Driver’s license, must be 21

Nice To Haves

  • Two years of behavioral health experience
  • One year of supervisory experience

Responsibilities

  • Supervises the work activities and expectations of a team during assigned shifts (day, afternoon, night) on a residential or housing unit
  • Promotes a culture of strong performance and high morale
  • Ensures the completion of operational goals within required timelines
  • Ensures employee compliance with company policy, procedure, and operational expectations
  • Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
  • Completes tasks and projects as assigned by Team Lead or Program Manager
  • Coordinates with unit leadership to ensure shift coverage; provides on-call coverage as assigned

Benefits

  • Tenure-based service increases
  • Performance bonuses
  • On-Demand Pay
  • 15 days of accrued paid time off annually (increasing by one day with each year of service)
  • 10 paid holidays
  • 2 wellness days
  • Paid parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Voluntary accident insurance
  • Voluntary hospital indemnity insurance
  • Voluntary critical illness insurance
  • Voluntary financial protection insurance
  • Pet insurance
  • Basic Life Insurance at no cost
  • Accidental Death & Dismemberment Insurance at no cost
  • Long-Term Disability Insurance at no cost
  • Garner HRA — up to $2,000 for individuals and $4,000 for families
  • Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
  • 401(k) plan with company match of up to 6% of your annual salary
  • Tuition reimbursement
  • New licensure reimbursement
  • Paid training
  • Conference attendance
  • Continuing education reimbursement
  • Paid time for continuing education
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