Shift Lead Licensed Veterinary Technician (LVT)

Banfield Pet Hospital•Arlington, TX

22h•Onsite

About The Position

Banfield Pet Hospital is seeking a full-time Licensed Veterinary Technician (LVT) Shift Lead to support one or more of their locations in Arlington, TX and Grand Prairie, TX. This role offers a pay range of $24.66 - $35.62/hour, with the specific rate determined by experience, skills, abilities, education, and location. A sign-on bonus is available for eligible candidates. The position is open for a minimum of two weeks from the posting date. Banfield aims to be a practice that positively impacts pet healthcare through a diverse team. As an LVT at Banfield, you will collaborate with industry experts, utilize your veterinary knowledge and communication skills, and have opportunities for career growth and learning while making a difference in the lives of pets and clients.

Requirements

Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT)
Being a veterinary technician requires much more than AVMA certified credentials. It means bringing your talents, skills, dedication, and a desire for developing alongside your peers.
Showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives.
Adopting Banfield's Five Principles — Quality, Responsibility, Mutuality, Efficiency and Freedom.
Thriving on delivering outstanding client and pet experiences.

Nice To Haves

Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program.

Responsibilities

Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventative care and pet health needs.
Manage the routing of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Provide professional, efficient, and exceptional service at all times, including encouraging hospital visits, welcoming clients and pets, ensuring their comfort, educating them about their pet's health, performing or preparing procedures that do not require a veterinarian, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets.
Upon approval from a supervising veterinarian, perform veterinary technician appointments, ensuring compliance with state law and veterinarian supervision.
Assist incoming clients by completing documentation, entering pet information and history into the computer, utilizing proper identification, and ensuring prompt service.
Assist outgoing clients by providing necessary instructions, information, and invoices, dispensing prescription items, selling retail products, and scheduling future appointments.
Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Act as an extension of the veterinarian to ensure quality pet care and maximize veterinarian productivity, communicating with other associates to maintain patient flow.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients, and associates by using safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
Assist with surgery as applicable.
Train and mentor new paraprofessional associates.
Quality check medical records, go-home medications, regulatory documentation, hospital cleanliness, and timeliness of doctors seeing exam room patients.
Utilize technical skills to the fullest within state practice acts for credentialed veterinary technicians.
Conduct administrative functions as necessary.
Assist Practice Manager in developing an efficient, productive hospital team that provides high-quality care and service, adhering to Banfield protocols and laws, and focusing the team on practice priorities.
Support Practice Manager in hospital labor management.
May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team.
Assist Practice Manager in creating an environment for quality, efficient, and effective veterinary care.
Provide effective communication between associates, clients, hospital leadership, and Central Team Support.
Ensure all hospital associates adhere to Banfield dress and grooming guidelines.
Prepare the team for scheduled cases, assist with transfers and external referrals for continuity of care, and triage the treatment board.
Assist Practice Manager in identifying potential operational bottlenecks and formulating solutions.
Confer with field leadership and assist with client resolution decisions, invoice adjustments, and client experience exceptions.
Address broken equipment issues and assist in inventory management.