Shift Engineer

St. Jude Children's Research Hospital•Memphis, TN

1d•Onsite

About The Position

The Shift Engineer is responsible for the safe and effective monitoring, operation, and maintenance of various facility systems and equipment, including Fire Tube Boilers, Steam Distribution, Water Chillers, Cooling Towers, HVAC, Electrical Power Distribution, Life Safety Systems, Building Automation Systems, Sterilizers, and Freezers. Key aspects of the role include performing routine inspections and preventive maintenance, ensuring the smooth operation and safety of the facility with a safety-focused mindset, and providing support for preventive and corrective maintenance on electronic and pneumatic controls. The engineer will respond to abnormal conditions and emergencies, maintain cleanliness of common areas and equipment, and continuously improve technical expertise. They will also provide recommendations for new system installations, assist in training junior personnel, and offer customer service to campus personnel and patients. Maintaining currency with utility systems, responding to critical system alarms, and performing State-mandated steam engineer duties are also essential functions. The role involves receiving and reporting information to the Control Room Shift Engineer and performing other assigned duties to meet departmental and institutional goals.

Requirements

High School diploma/ GED required.
2+ years of experience as a Shift Engineer or Boiler Operator, Maintenance Mechanic, A/C Refrigeration Mechanic or Maintenance Engineer in a Hospital or related environment or an Operator in a facility with rigorous conduct of operations requirements.
Knowledge of design, construction, operation and maintenance of Boilers, Chillers and Cooling Towers.
Experience with facilities management, technical maintenance or customer service.
Experience with repair and maintenance of facilities related equipment.
Basic proficiency in MS software.
Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.
Refrigeration Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.
Ability to question, clarify, and provide explanations as needed.
Ability to check documents and reports for clarity and accuracy.
Ability to seek and provide information within and outside team in a timely manner.
Ability to address problems in a structured, logical approach.
Ability to ask for guidance and try out new ideas when changes in approach are required.
Ability to adapt quickly and positively; learn from mistakes.
Ability to plan around multiple tasks and priorities well within own work.
Ability to cope with unexpected changes in routine and deliver planned outcomes on time.
Ability to escalate issues/problems and seek support in a timely manner.
Ability to seek to understand customer needs by asking clarifying questions.
Ability to solve routine customer problems effectively and seek guidance, as needed for quick resolution of more complex issues.
Basic grasp of facilities operations and maintenance processes, guidelines and regulations.
Ability to carry out standard tasks to support delivery within own area.
Demonstrates physical fitness and is able to work in a stressful environment.
Ability to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

Nice To Haves

Technical School Diploma or Certification in related area preferred.
Experience in a campus/ multi-building or single, multi-story building environment, preferred.
End-user proficiency in CMMS software.
Working knowledge with computer maintenance management systems (CMMS)s, preferred.
Working knowledge of building automation systems (BAS)s (e.g., Metasys), preferred.
Good understanding of applicable building systems (e.g., steam, chilled water, compressed gases, heat exchangers, HVAC).
Familiarity with campus building occupants, contractors, and consultants.
EPA Refrigerant Recovery Certification preferred.

Responsibilities

Safety and effectively monitor, operate and maintain facility systems and equipment, including Fire Tube Boilers, Steam Distribution and Condensate Return Systems, Packaged Water Chillers, Cooling Towers, Chilled Water and Condenser Water Systems, Clean Steam Generators, Clean Steam Distribution Systems, Heating Hot Water Systems, Domestic Water Systems, Pure Water Systems, Animal Watering and RODI Water Systems, Air Handlers and Air Distribution Systems, Exhaust Fans and Exhaust Systems, Gas Systems, Electrical Power Distribution and Emergency Power Systems, Control Air Systems, Life Safety Systems, Campus Fire Detection Systems, Building Automation Systems, Sterilizers and Freezers.
Perform routine inspections and preventive maintenance to ensure optimal facility performance.
Ensure smooth operation, maintenance, and safety of a facility.
Ensure a safety focused mindset on all aspects of the position.
Provide support of preventive and corrective maintenance on electronic and pneumatic facility/equipment controls and responds to abnormal conditions and emergencies.
Monitor and maintain cleanliness and upkeep of common areas and facility equipment.
Improve technical expertise from senior team members and supervisor.
Provides recommendations, advice and oversight on installation and modification of new systems.
Assist with the training of junior personnel.
Provide customer service to all personnel and patients/parents on campus.
Maintain currency with utility systems such as steam, heating water, chilled water, compressed gases, HVAC, tube system, domestic water heating, etc. and be able to assist in troubleshooting and maintenance.
Recognize and respond to critical system alarms such as freezers, refrigerators, incubators, cold and environmental rooms, data center temperature alarms.
Communicate effectively in standard written and spoken English across communication platforms.
Perform steam engineer duties required by the State-mandated Steam Boiler Monitoring Variance.
Receive information from the Control Room Shift Engineer, respond appropriately, and report back status.
Perform other duties as assigned to meet the goals and objectives of the department and institution.
Maintain regular and predictable attendance.