Shft Mgr, Slots-GCT
About The Position
Under the general direction of the Manager, Slots, this position is responsible for the day-to-day activities of the slots operation on a shift basis while establishing and contributing to a safe and welcoming work environment for all team members. Is responsible for assisting with the planning and directing of slots operations, ensures adherence to all policies and procedures, motivates and leads by example and assists in providing a learning environment. Assists with developing performance objectives and delivering performance evaluations, assists with the implementation all new slot operations initiatives. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Requirements
- Minimum 2 years of experience in slot operations
- Minimum 3 years of leadership experience
- Food Safety Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Computer literacy in MS Office
Nice To Haves
- Post Secondary education or suitable combination of education and experience an asset
Responsibilities
- Provides input for team member performance objectives and evaluations
- Schedules and supervises team members; edits timesheets for payroll
- Monitors shift work assignments
- Resolves customer disputes; reports irregularities, disputes and suspicious activities; prepares CRS Incident Reports
- Maintains slot inventories and supplies
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
Benefits
- inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- tools and technology needed to delight your clients!
- work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
- The only thing we don’t play games with…..is your career!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
