PIT Manager-GCT

Great Canadian Entertainment • Toronto, ON

1d • Onsite

About The Position

Under the general direction of the Shift Manager, Table Games, this position is responsible for the overall management and profitability of table games on a shift basis while establishing a safe and welcoming work environment for all team members. Develops performance objectives and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Requirements

• High School Diploma
• Minimum 3 years of experience in gaming management
• Minimum 3 years leadership experience
• Food Safety Certificate
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office

Nice To Haves

• Post Secondary education or suitable combination of education and experience an asset
• Bilingual (English/French) is an asset but not required

Responsibilities

• Provides leadership and direction to the table games operations as well as develops performance objectives and delivers performance evaluations for direct reports
• Monitors table games operations on a shift basis
• May monitor slots at some locations
• Responds to and resolves issues as escalated
• Verifies requests for fills/credits on the gaming floor; verifies and maintains inventories
• Verifies jackpots and table games wins
• Assesses active table game performance/results and reports to the Shift Manager
• Trains team members
• Participates in all table games marketing initiatives
• Inspects the games area for repair, maintenance and facilities reporting
• Verifies team members timesheets
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and team members)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Benefits

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED