Shelter Services Specialist, Part-time
About The Position
We are looking for a compassionate and team-oriented Shelter Services Specialist to join our Residential Services team providing onsite coverage at the agency emergency shelter serving survivors of domestic violence and sexual assault. The Shelter Services Specialist provides supportive services to shelter residents addressing residents’ immediate and basic needs and provides crisis intervention via telephone for crisis line callers and face to face for shelter residents. This position requires evening, overnight, and weekend availability. This position is grant-funded and will continue only if sufficient grant or external funds are available. Denton County Friends of the Family, Inc. is an equal opportunity employer.
Requirements
- High School Diploma or GED
- Strong written and oral communication skills
- Proficiency in Office applications such as Word and Excel
- Must be at least 23 years old
- Must have a valid driver’s license and a clean driving record
Nice To Haves
- Bilingual in Spanish
- College coursework in child development, psychology, social work , or related field
Responsibilities
- Provide safety planning and crisis intervention for victims of domestic violence and sexual assault
- Provide supportive services to shelter residents, including but not limited to transportation, childcare, linkage to community resources and psycho-education.
- Provide telephone screening for shelter eligibility
- Coordinate and provide transportation to shelter for eligible persons
- Dispatch Survivor Advocates to Denton County Hospitals for victims of domestic violence and sexual assault
- Provide callers with appropriate community resource referrals
- Provide callers with information regarding protective orders, crime victim’s compensation, Child Protective services, and all DCFOF agency services
- Coordinate connection with mobile crisis unit when necessary for caller’s with suicidal ideation
- Provide conflict resolution for residents
- Conduct shelter intakes with new residents
- Assist in ongoing cleaning and maintenance of shelter facility
- Assist in supervision of household responsibilities and supplies
- Conduct house meetings
- Collect and report statistical data reflecting services provided and outcomes
- Manage resident needs and crisis
- Maintain order in the house by upholding all household expectations
- Participate in DCFOF staff and education meetings as requested
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
