Shelter Monitor

Salvation Army Careers•Bremerton, WA
•Onsite

About The Position

The Salvation Army is seeking a Shelter Monitor for its Bremerton Corps. This is a regular, non-exempt, part-time position with shifts typically from 4:30 PM to 9:30 PM. The primary goal of the Winter Shelter is to provide emergency shelter with minimal barriers, ensuring a safe and inviting environment for those in need. The Shelter Monitor plays a crucial role in maintaining the safety and operational integrity of the shelter, supporting both clients and staff.

Requirements

  • Must be able to pass a TSA criminal background check.
  • Must be a team player committed to the common purpose of assisting those in need.
  • Must be sensitive and act accordingly to program participants who may be dealing with multiple issues and stresses.
  • Must possess the ability to create a pleasant and friendly atmosphere and develop helpful relationships with program participants and other staff and volunteers.
  • Must be able to diffuse hostile people and situations, maintaining order and calm.
  • Must possess the ability to describe in writing all incidents and activities in the shelter in a clear and understandable manner in a daily shelter log and incident reports.
  • Must be able to describe emergency situations by telephone to emergency responders and supervisory personnel.
  • Ability to sit, walk, stand, bend, squat, kneel, and twist intermittently or continually.
  • Ability to grasp, push, and pull objects such as files, bins, and drawers and reaching overhead.
  • Ability to carry and place sleeping mats, storage carts, and personal possessions in the proper place as needed.
  • Ability to lift up to 35 lbs.
  • Ability to operate telephone and essential electronic equipment.
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

  • Demonstrate an understanding of a variety of human behaviors and be able to adapt to any given situation.
  • Show strength of character in the face of homeless men and women who have developed survival and manipulations skills from surviving living on the streets.
  • Microsoft Word and Excel helpful.
  • Working knowledge of integrated database applications and ability to use new software programs with basic training.

Responsibilities

  • Admit clients into the program for the night and enforce rules regarding personal items.
  • Issue bedding to each client upon arrival.
  • Perform general cleaning and maintenance of the building and property.
  • Complete assigned tasks for either the opening or closing of the shelter operation.
  • Abide by The Salvation Army Social Services Code of Conduct, avoiding conflicts of interest with program participants and volunteers.
  • Provide a warm, caring, and courteous environment that encourages cooperation, respect, and a sense of community.
  • Enter pertinent information of all activities and events in the shelter daily log.
  • Review previous log entries to maintain continuity of supervision.
  • Ensure a safe and secure environment for participants, staff, and volunteers through regular walkthroughs of sleeping areas, bathrooms, and client areas.
  • Diffuse conflicts as they arise and communicate findings or concerns to other staff and security.
  • Distribute personal necessities to clients as needed and available.
  • Launder excess blankets, towels, and bedding as needed.
  • Support volunteers by orienting them to safety guidelines and responsibilities.
  • Attend all meetings scheduled by the Shelter Supervisor for training, planning, and operation.
  • Maintain strict client confidentiality and secure records.
  • Notify the Shelter Supervisor of any issues or problems encountered during or after the shift.
  • Perform other tasks as necessary as assigned or requested by the supervisor.

Benefits

  • Equal opportunity employer
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