Shelter Liaison

State of Iowa•Ottumwa - 52501 - Wapello County, IA

4h•Hybrid

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services is seeking a Social Work Associate to join our team! This is a full-time opportunity. Core hours are Monday - Friday 8:00 A.M. – 4:30 P.M; however, flexibility in schedule is allowed with supervisory approval. Overtime may be required based on business need; and the position may require working outside of normal work hours. This position will be based in Ottumwa and does require in-office presence with a probationary period of six months. Upon completion of a six-month probationary period, telework may be an option for this position if requested by the employee and approved by management. This position will support congregate care providers such as youth shelters, to bridge the needs and enhance communication between all the team members for the children placed in their care. The position will perform duties to assist social workers in the technical and paraprofessional aspects of a wide range of social work responsibilities that supports the provision and delivery of services to clients/families involved with the Department of Health and Human Services. Services may include but are not limited to conducting relative searches, compiling project information, communicating regularly with families face-to-face, by phone or written communication, confidential record keeping, community resource referrals, and assistance in transporting clients to appointments and family interactions.

Requirements

Graduation from an accredited area college with an Associate's of Arts or Science Degree in Social Work, Human Services, Case Management, Public Administration, Sociology, Psychology, or Nursing; OR an equivalent combination of experience and education substituting one year of the required full-time experience in social work, human services, case management, public administration, sociology, psychology, or nursing for each year (30 semester hours or one year) of the required education.
Demonstrate excellent judgment and communication skills.
Ability to provide good written documentation in a timely manner.
Ability to prioritize and work under pressure.
Ability to work independently.
Demonstrates integrity and a strong work ethic.
Ability to use independent judgement to make sound decisions.

Nice To Haves

Experience/education in Social Work; Social/Human/Community Services; Case Management; or experience closely related to these fields.

Responsibilities

Support congregate care providers such as youth shelters, to bridge the needs and enhance communication between all the team members for the children placed in their care.
Assist social workers in the technical and paraprofessional aspects of a wide range of social work responsibilities that supports the provision and delivery of services to clients/families involved with the Department of Health and Human Services.
Conduct relative searches.
Compile project information.
Communicate regularly with families face-to-face, by phone or written communication.
Maintain confidential records.
Provide community resource referrals.
Assist in transporting clients to appointments and family interactions.
Establish and maintain effective working relationships with state, local and federal agencies, private enterprise, other political subdivisions, and the public.