Shelter Case Manager
About The Position
As the Case Manager at Clifton Place, you provide intensive, ongoing case management to residents living in a sober, supportive residential setting. From entry to exit, you're the steady guide helping residents remain compliant with legal requirements, access community resources, and build a realistic plan for housing, income, and ongoing support. Using trauma-informed, person-centered, and accountability-based practices, you work alongside residents to reduce barriers, strengthen skills, and support long-term stability while maintaining safety, structure, and program expectations. This work requires consistency, boundaries, empathy, and a strong belief in people's capacity for change — and that's exactly what you bring to every interaction.
Requirements
- Minimum age: 21.
- Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience in criminal justice, community re-entry, or homelessness; case management experience may be substituted in lieu of education on a year-for-year basis.
- Two years of experience in the nonprofit sector required.
- Valid driver’s license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.
- Ability to clear a Department of Human Services background screening.
Nice To Haves
- Three years of related case management experience in criminal justice, community re-entry, or homelessness preferred.
- Four years of experience in the nonprofit sector preferred.
- Strong foundation in trauma-responsive and youth-centered practice.
- Ability to build rapport with youth and families while maintaining professional boundaries.
- Skilled in care coordination, advocacy, and collaborative problem-solving.
- Understanding of confidentiality, data practices, and ethical responsibilities.
- Strong written and verbal communication skills and documentation skills.
- Excellent organization, time management, and attention to detail.
- Ability to operate effectively in fast-paced, complex environments.
- Proficiency with computer systems and databases.
Responsibilities
- Provide intensive, ongoing case management to residents throughout their time at Clifton Place
- Support residents in remaining compliant with court-ordered conditions and legal requirements
- Help residents access community resources related to housing, employment, healthcare, and more
- Build a realistic exit plan with each resident covering housing, income, and ongoing support
- Apply trauma-informed, person-centered, and accountability-based practices to reduce barriers and strengthen skills
- Maintain safety, structure, and program expectations while supporting long-term stability
- Build consistent, trusting relationships with residents navigating stabilization and reentry
Benefits
- Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).
- Paid time off (PTO) starting at 18 days annually.
- Medical, Dental, FSA & HSA options
- Life, STD, LTD
- Employee Assistance Program
- 401K company match up to 4%
- 12 paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
