SHELTER ADVOCATE - Weekends

YWCA CENTRAL MASSACHUSETTS INC

2d • $19 - $21 • Onsite

About The Position

As a Shelter Advocate you will provide all services required by residential program participants and crisis help line callers. Hours: 4pm-10pm Saturday and Sunday Responsibilities:

Requirements

• Associate’s Degree in related field such as Human Services, Counseling, or Social Services
• Ability to advocate on behalf of victims
• Calm under pressure
• Strong organization and computer skills
• Valid Massachusetts driver’s license

Nice To Haves

• Bi-lingual preferred
• Two years minimum experience in domestic violence intervention and prevention preferred
• Training and experience in crisis intervention counseling preferred

Responsibilities

• Assess participants’ needs
• Answer the crisis hotline and provide callers, as well as all program participants, with empowerment-based crisis counseling, guidance, emotional support, information, and referrals. Determine if the victim is seeking emergency shelter and offer assistance as needed
• Assess lethality of participant’s situation
• Assist participant with the development and implementation of a safety plan
• Provide information on the dynamics of domestic violence
• Provide empowerment-based counseling (face-to-face and/or via telephone) in either individual or group settings
• Provide assistance in filing for restraining orders, injunctions, protective orders, immigration, and other petitions. Support, assist, and advocate for victims at any stage in the criminal justice system
• Assist with filing for compensation claims which includes making victim aware of the availability of crime victim compensation, assistance with completing the required forms, and gathering the needed documentation.
• Assist victims in securing rights, remedies, and services from other agencies. Offer aid in locating emergency financial assistance, TANF benefits, and other resources. Intervene with others on behalf of the victim. Provide referrals, vouchers, and/or supplies for items such as transportation, food, clothing, and emergency housing
• Assist with reporting elder abuse, child abuse, or other required reporting
• Maintain and report statistical measurements as required
• Maintain documentation as required
• Refer/advocate to community resources as necessary
• Adhere to the Shelter’s policies and procedures

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree