SharePoint Design Manager
About The Position
This role is responsible for owning the SharePoint experience across the organization, including intranet, hub sites, navigation, and page design. The SharePoint Experience Ownership will serve as the experience and usability authority for SharePoint, balancing enterprise-wide standards with flexibility for local business needs. The role will define experience standards, design patterns, templates, and guidance, and establish and maintain governance for site structure, content quality, and lifecycle. The SharePoint Experience Ownership will also maintain and evolve the SharePoint experience roadmap. Design and optimization will involve designing and optimizing SharePoint pages and sites using UX, content design, and information architecture best practices, improving findability through thoughtful navigation, structure, and search optimization, and ensuring SharePoint experiences are accessible, mobile-friendly, and aligned with brand standards. Cross-functional partnership will involve acting as a trusted advisor to Internal Communications on campaign, storytelling, and content use cases, working closely with IT on platform capabilities, enhancements, and M365 releases, and consulting with business partners to translate requirements into scalable, global SharePoint solutions. Adoption and enablement will be led through guidance, education, and advocacy, developing playbooks, onboarding materials, templates, and best-practice documentation, and coaching site owners and content creators to improve quality, consistency, and usability. Measurement and continuous improvement will involve analyzing usage data, search insights, and user feedback, identifying experience gaps and recommending and implementing enhancements, and staying current on the M365 roadmap and proactively assessing impact to users.
Requirements
- 5+ years of experience working with SharePoint Online and Microsoft 365
- Demonstrated experience leading intranet or digital workplace experiences
- Strong understanding of UX principles, information architecture, and content strategy
- Experience influencing stakeholders without formal authority
- Ability to translate business needs into practical, user-centered solutions
Nice To Haves
- Experience supporting Internal Communications or Colleague Experience teams
- Familiarity with Viva Connections, Viva Engage, and M365 ecosystem tools
- Experience with SharePoint analytics tools such as Microsoft Clarity, Google Analytics, or Power BI dashboards
- Knowledge of accessibility standards (WCAG)
- Experience supporting platform adoption or change initiatives
Responsibilities
- Own the SharePoint experience, including intranet, hub sites, navigation, and page design
- Serve as the experience and usability authority for SharePoint across the organization
- Balance enterprise-wide standards with flexibility for local business needs
- Define experience standards, design patterns, templates, and guidance
- Establish and maintain governance for site structure, content quality, and lifecycle
- Maintain and evolve the SharePoint experience roadmap
- Design and optimize SharePoint pages and sites using UX, content design, and information architecture best practices
- Improve findability through thoughtful navigation, structure, and search optimization
- Ensure SharePoint experiences are accessible, mobile-friendly, and aligned with brand standards
- Act as a trusted advisor to Internal Communications on campaign, storytelling, and content use cases
- Work closely with IT on platform capabilities, enhancements, and M365 releases
- Consult with business partners to translate requirements into scalable, global SharePoint solutions
- Lead adoption efforts through guidance, education, and advocacy—not direct authority
- Develop playbooks, onboarding materials, templates, and best-practice documentation
- Coach site owners and content creators to improve quality, consistency, and usability
- Analyze usage data, search insights, and user feedback
- Identify experience gaps and recommend and implement enhancements
- Stay current on the M365 roadmap and proactively assess impact to users
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
