About The Position

This role plays a pivotal role in ensuring the smooth operation of various administrative tasks and processes within your assigned region/division. The specialist will prepare presentations, reports, and correspondence for internal and external distribution, and support relationships with vendors, sharing key information with internal and external audiences. Responsibilities include handling all aspects of scheduling, planning, and coordinating division meetings and events, as well as managing incoming inquiries via phone, email, or in-person and redirecting them as necessary. The role also involves identifying opportunities to streamline administrative processes and enhance operational efficiency, investigating, resolving, and responding to all customer, vendor, and PC inquiries in a timely manner, and successfully completing required safety and compliance training programs. Other reasonably related duties may be assigned by immediate supervisor and other management as required.

Requirements

  • 1 or more years of experience in customer service, administrative support, or other relevant experience.
  • Strong working knowledge of Hajoca processes, Standard Practice Instructions (SPIs), and job aids regarding Inventory costing, procurement, devalued aging, surplus, and consignment.
  • Experience using Microsoft Office software to communicate via email and to create reports and documents.
  • Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines.
  • High level of accuracy and attention to detail.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with multiple stakeholders.
  • Ability to build and maintain a positive working relationship with customers, vendors, and co-workers.
  • Ability to research, analyze data, and solve problems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Ability to follow existing processes as well as collaborate to develop new ones.
  • Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
  • Ability to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments.
  • Flexibility to adapt to changing priorities and work effectively in a dynamic environment.

Responsibilities

  • Play a pivotal role in ensuring the smooth operation of various administrative tasks and processes within your assigned region/division.
  • Prepare presentations, reports, and correspondence for internal and external distribution.
  • Support relationships with vendors and share key information to internal and external audiences.
  • Handle all aspects of scheduling, planning, and coordinating division meetings and events.
  • Handle incoming inquiries via phone, email or in-person and redirect them as necessary.
  • Identify opportunities to streamline administrative processes and enhance operational efficiency.
  • Investigate, resolve, and respond to all customer, vendor, and PC inquiries in a timely manner.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
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