Shared Services Applications Sr Administrator

Aston Carter•Baytown Township, MN

5d•$25 - $35•Hybrid

About The Position

The Shared Services Applications Sr. Administrator supports and optimizes the Coupa platform and related accounts payable processes within a large, growing organization. The role administers procurement, invoicing, and supplier modules; enhances automation; resolves invoice and supplier issues; and provides cross-functional support to Finance, Procurement, IT, and Shared Services teams. It offers exposure to a high-volume enterprise environment and opportunities for growth and internal mobility. The position is a contract role based in Stillwater, Minnesota, with a hybrid workplace arrangement. The pay range is $25.00–$35.00 per hour. The anticipated application deadline is October 21, 2026.

Requirements

Either 5 or more years of Coupa analysis, automation, or implementation experience, or 3 or more years of Coupa experience focused on processing activities.
Hands-on experience with Coupa procurement, invoicing, and supplier modules.
Strong accounts payable experience, including invoice processing, reconciliation, and exception handling.
Demonstrated ability to support automation and straight-through processing in AP or Source-to-Pay environments.
Proficiency with Microsoft Excel, including pivot tables and VLOOKUP functions.
Experience troubleshooting system configurations, workflows, and approval chains in a business applications environment.
Ability to develop and maintain operational reports and analyze AP data for trends and improvements.
Experience supporting user access, permissions, and role administration in enterprise applications.
Strong communication skills, including the ability to train and support business users and collaborate with cross-functional teams.

Nice To Haves

Source-to-Pay (S2P) experience.
Experience with other procurement or AP automation systems, such as Ariba or similar platforms.
Experience in accounting or finance operations, particularly in shared services or large enterprise environments.
Experience supporting integrations between Coupa and ERP systems.
Familiarity with internal controls, approval governance, and audit support within financial systems.
Comfort working in a high-volume AP environment with a focus on continuous improvement and automation.

Responsibilities

Administer and support Coupa procurement, invoicing, and supplier modules for reliable daily operations.
Maintain Coupa system configurations, approval chains, business rules, and workflows.
Monitor system performance and resolve configuration-related issues.
Manage user access, roles, and permissions.
Coordinate testing and validation of system enhancements, changes, and new features.
Support end-to-end invoice processing, from submission through payment.
Troubleshoot invoice exceptions, matching discrepancies, and workflow bottlenecks.
Assist with non-PO and PO-backed invoice processing in accordance with established procedures.
Support invoice automation initiatives and straight-through processing goals.
Investigate supplier invoicing issues with internal and external stakeholders.
Assist suppliers with Coupa Supplier Portal onboarding and ongoing support.
Promote electronic invoicing and supplier self-service capabilities.
Troubleshoot supplier transaction and submission issues in Coupa and related systems.
Support supplier master data maintenance.
Develop, maintain, and distribute standard AP and Coupa operational reports.
Analyze AP and Coupa data to identify trends, inefficiencies, and improvement opportunities.
Respond to reporting requests from Finance, Procurement, and Audit teams.
Monitor metrics for invoice processing, workflow performance, and system utilization.
Support internal controls and approval governance in Coupa.
Monitor approval workflows and escalation paths.
Assist with audit requests and documentation related to Coupa, AP processes, and system controls.
Ensure system processes align with financial control requirements and organizational policies.
Serve as a Coupa subject matter expert and train, guide, and support business users.
Partner with Procurement, Finance, IT, and Shared Services teams to resolve issues and improve processes.
Support monitoring of Coupa-to-ERP integrations and help identify and resolve integration issues.
Contribute to ERP consolidation and migration of additional invoices into Coupa.