SFDC Process and Capability Lead for AI

Hewlett Packard Enterprise•Frisco, TX

10h•$105,500 - $243,000•Hybrid

About The Position

The AI Capability Lead role is essential for accelerating productivity, driving innovation, and ensuring the successful implementation and scalability of the current and future roadmap of the Agentic AI program providing AI powered selling, productivity enablement, and enhanced user experiences for our sales teams, our sales operations teams, and our customer/partner facing organizations across HPE. The AI Capability lead is a cross-functional role responsible for managing and driving the solutioning, and optimization of AI tools, features, and industry-leading solutions within HPE’s Salesforce (SFDC) platform. This role serves as a bridge between technical capability and business application to ensure alignment with HPE business goals and the seller experience. This role will be key to ensuring the successful implementation of our Catalyst AI projects and LTP Roadmap for FY’26 and beyond as solutions expand, and usage increases.

Requirements

Salesforce (SFDC) platform experience
Experience with AI tools, features, and solutions
Understanding of sales processes and operations
Ability to translate business needs into technical requirements
Experience in solution design, testing, and delivery
Familiarity with AI capability roadmapping and business priorities
Experience in identifying opportunities for AI-driven improvements
Experience with governance and proof of concepts
Experience with vendor/tool assessments
Collaboration with Enterprise Architecture, Data & Analytics, Security, and Salesforce engineering teams
Experience with SFDC integrations (core objects, AppExchange, external systems)
Knowledge of data quality and governance principles
Partnership with IT, security, privacy, and legal teams
Experience communicating progress and results
Experience establishing and participating in governance bodies

Responsibilities

Partner with Global Process Owners, Experience Leads, and stakeholders to translate business needs into defined requirements to deliver AI-enabled capabilities.
Drive requirements gathering, solution design, testing, and delivery.
Define the AI capability roadmap for the SFDC platform aligned with business priorities (Sales, Partner Experience, Sales Support).
Identify opportunity areas where AI can drive measurable improvements in productivity and experience.
Be responsible for providing centralized governance and engagement and will lead proof of concepts to validate value and usability.
Establish governance for AI tool evaluation, pilots, implementation.
Support objective vendor/tool assessments (TCO, security/compliance, integration feasibility, scalability, reliability, data lineage, latency, and interoperability with existing SFDC apps).
Collaborate with Enterprise Architecture, Data & Analytics, Security, and Salesforce engineering teams to design scalable AI-enabled solutions within SFDC.
Ensure seamless integration with core SFDC objects, AppExchange apps, and external systems while maintaining data quality and governance.
Partner with IT, security, privacy, and legal teams to ensure compliant, scalable deployments.
Communicate progress and results throughout the release cycle.
Establish and participate in a cross-functional AI governance body for SFDC to ensure alignment across impacted capabilities and processes.