SFDC Process and Capability Lead for AI

Hewlett Packard Enterprise • Frisco, TX

1d • Hybrid

About The Position

The AI Capability Lead role is essential for accelerating productivity, driving innovation, and ensuring the successful implementation and scalability of the current and future roadmap of the Agentic AI program. This program provides AI-powered selling, productivity enablement, and enhanced user experiences for sales teams, sales operations teams, and customer/partner facing organizations across HPE. This cross-functional role is responsible for managing and driving the solutioning and optimization of AI tools, features, and industry-leading solutions within HPE’s Salesforce (SFDC) platform. The role acts as a bridge between technical capability and business application, ensuring alignment with HPE business goals and the seller experience. It is key to the successful implementation of Catalyst AI projects and the Long-Term Plan Roadmap for FY’26 and beyond as solutions expand and usage increases.

Responsibilities

• Partner with Global Process Owners, Experience Leads, and stakeholders to translate business needs into defined requirements to deliver AI-enabled capabilities.
• Drive requirements gathering, solution design, testing, and delivery.
• Define the AI capability roadmap for the SFDC platform aligned with business priorities (Sales, Partner Experience, Sales Support)
• Identify opportunity areas where AI can drive measurable improvements in productivity and experience
• Be responsible for providing centralized governance and engagement and will lead proof of concepts to validate value and usability.
• Establish governance for AI tool evaluation, pilots, implementation
• Support objective vendor/tool assessments (TCO, security/compliance, integration feasibility, scalability, reliability, data lineage, latency, and interoperability with existing SFDC apps).
• Collaborate with Enterprise Architecture, Data & Analytics, Security, and Salesforce engineering teams to design scalable AI-enabled solutions within SFDC.
• Ensure seamless integration with core SFDC objects, AppExchange apps, and external systems while maintaining data quality and governance.
• Partner with IT, security, privacy, and legal teams to ensure compliant, scalable deployments.
• Communicate progress and results throughout the release cycle
• Establish and participate in a cross-functional AI governance body for SFDC to ensure alignment across impacted capabilities and processes

Benefits

• Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: investment in career, programs catered to helping reach career goals, become a knowledge expert, or apply skills to another division.
• Unconditional Inclusion: varied backgrounds are valued, flexibility to manage work and personal needs, and being a force for good.
• Employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed