Sewer Evaluation Repair Manager (Program Specialist II)

Anne Arundel County•Anne Arundel County, MD

10d•Onsite

About The Position

This posting will be used to fill a Full time, Permanent, Program Specialist II (Sewer Evaluation Repair Manager) position in the Bureau of Utilities in the Department of Public Works. This position manages the Sewer Evaluation and Repair (SER) Division's Operation and Maintenance Support Group and Pay-Go Capital Rehabilitation Projects through planning, designing, directing, and implementing. The responsibilities of this position include the daily supervision of personnel and the generation/implementation of an annual operations & maintenance budget to support these activities. The occupational field of program management work involves directing or carrying out assignments in one or more programs that are directly related to the department's/agency's mission of providing services to County residents. This field of work is distinguished from management-support functions such as personnel, budgeting or other administrative-type tasks which are designed to facilitate the activities of other employees providing direct services. The majority of contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, non-profit and private sector organizations. The purpose of the contacts, which normally are of a cooperative nature, but can be difficult, with both parties working toward mutual goals, are for planning, coordinating or resolving program operating problems. An employee in this class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations and procedures in planning, organizing, directing and evaluating or carrying out assignments in one or more programs. The employee independently plans and carries out the aspects of program development, implementation and evaluation, and resolves problems and deviations in accordance with policies and program practices. The supervisor provides assistance for unusual situations and reviews methods and approaches used in carrying out the employee's program support activities for conformance to policy and established requirements. The employee adapts standard program practices and procedures to meet situations or cases not fully covered by existing guidelines, and modification of current guides. Decisions involve conditions and factors that must be identified and analyzed to determine relationships with existing criteria. Work output affects the social, physical or emotional well-being of program participants or recipients of services. The work is primarily sedentary, is performed in an office environment and presents no significant hazards. While some employees may direct programs of limited scope and/or supervise other employees, this is atypical of the class.

Requirements

Graduation from an accredited four-year college or university with major course work in public or business administration or a related field; and two (2) or more years experience in program management or experience in the operation, maintenance, construction, troubleshooting and evaluation of sanitary sewer and water distribution infrastructure.
NOTE: The four-year college or university with major coursework in public or business administration, or a related field, may be substituted with up to four (4) years of experience in the operation, maintenance, construction, troubleshooting and evaluation of sanitary sewer and water distribution infrastructure for a total of up to six (6) years' experience.
Thorough knowledge of the principles and practices of public administration.
Thorough knowledge of organization and office management.
Thorough knowledge of the department's organization and functions and the relationships with other county offices.
Considerable knowledge of the methods and techniques of budget preparation and of methods of expense control.
Ability to assume responsibility for a variety of special project assignments and to perform them independently.
Ability to develop administrative and office procedures.
Ability to evaluate procedures and to recommend changes.
Ability to establish and effective working relationships with others.
Ability to communicate effectively, orally and in writing.
Ability to supervise personnel.

Nice To Haves

Graduated from a four-year college or university with major course work in public or business administration or a related field.
A Class II Wastewater Collections System license.
Experience with budget preparation.
Supervisory experience.

Responsibilities

Manages the Sewer Evaluation Repair (SER) Division's Operation and Maintenance Support Group and Pay-Go Capital Rehabilitation Projects through planning, designing, directing, and implementing.
Daily supervision of personnel.
Generation/implementation of an annual operations & maintenance budget to support these activities.
Manages SER Group.
Prioritizes work efforts to meet goals, duties, and responsibilities.
Participates in Division Strategic Planning.
Prepares, manages, and administers activity budget.
Manages SER Collection System and Water Distribution System Rehabilitation Backlog.
Identifies, categorizes, and prioritizes system defects and routes to appropriate backlog.
Schedules corrective action either through contractual or in-house forces.
Manages SER Collection System and Water Distribution System Rehabilitation Contracts.
Coordinates, directs, and monitors all contractual rehabilitation contracts.
Administers contractual efforts.
Writes, reviews, and updates contract specifications.
Provides supervision to staff.
Sets priorities for work efforts to meet goals, duties, and responsibilities.
Plans, manages, and administers activity budget.
Completes performance evaluations.
Manages disability leave use through goal development, and individual and group counseling.
Counsels, coaches, and when necessary, disciplines employees.
Sets performance standards with customer needs in mind.
Ensures that customer concerns are resolved quickly and fairly.
Works with contractors to ensure they present a positive image.
Performs related duties as required to ensure proper and efficient operation of the Water Distribution System Planning (WDSP) activity.
Manages and maintains ROW Clearing/Mowing Contract for both the Collection and Distribution Systems.
Manages and maintains flow monitoring activities for the sanitary sewer systems capacity analysis and inter-jurisdictional billing process.
Serves as staff liaison with agencies in the County Government, other government agencies, private groups and community organizations.
Establishes work priorities and coordinates activities of other administrative personnel to meet work deadlines and ensure timely provision of administrative support to department/agency personnel.
Implements fiscal measures to control expenditures, reviews and authorizes the processing of purchase requisitions.
Develops, coordinates and monitors contracts for the department/agency to which assigned, including writing requests for proposals and related correspondence, designing departmental forms, and serving as contact person for the administration of contracts; and authorizing contract payments.
Reviews incoming correspondence and prepares appropriate replies to a variety of inquiries; receives, investigates and resolves complaints as necessary.
Organizes and maintains personnel, statistical, inventory, purchasing and other important records.
May supervise a staff of administrative or office support personnel.
Performs related duties as required.