Settlements Analyst I (Hybrid)

CareFirst•Baltimore, MD

4d•Hybrid

About The Position

The Settlement Analyst is an entry-level position responsible for invoicing and accounts receivable activities for groups with special funding arrangements, including administrative services only (ASO) arrangements with specific and/or aggregate stop loss. The role prepares claim settlements and required reports, supports month-end accounting close, applies cash receipts, and provides customer service to internal and external customers. The position also contributes to process-improvement projects and works collaboratively with teammates and other departments.

Requirements

Bachelor's degree in Accounting, Business Administration, Finance, or a related field; alternatively, four additional years of relevant work experience in lieu of a bachelor's degree.
Ability to work independently and as part of a team.
Willingness to put in extra effort to complete the work.
Attention to detail and excellent analytical and problem-solving skills.
Excellent interpersonal skills, including the ability to build consensus and agreement and resolve issues.
Strong organizational skills, including the ability to set priorities and handle multiple tasks concurrently.
Ability to meet established deadlines and manage multiple customer-service demands within service expectations.
Effective communication and positive customer service when working with internal and external customers, including demanding or challenging customers.
Must be eligible to work in the U.S. without sponsorship.

Nice To Haves

Experience in accounting, billing, and/or bookkeeping.

Responsibilities

Prepare weekly, monthly, and annual claim settlements for assigned accounts with special funding arrangements, including submitting required reports within established time frames.
Assist technical support staff and management in resolving issues that could affect timely client invoice or payment notifications, or client submission of funds.
Prepare the annual ERISA Form 5500, Schedule C, and ensure timely distribution to accounts.
Support month-end accounting close through accurate and timely analysis of settlement activity.
Apply cash receipts to the appropriate client invoices and analyze account balances.
Complete general ledger journal entries for financial reporting.
Provide customer service to internal and external customers, explain invoice items, and answer questions about account balances.
Participate in special projects to improve processes or enhance existing business practices within Settlements and other departments, such as Finance and Underwriting.
Work with teammates to share information and ideas, solve problems, and motivate peers.