Settlement Supervisor

TopDog Law

1d • $50,000 - $70,000

About The Position

The Settlement Supervisor oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. This role is responsible for workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability. This role is critical to our success because it directly impacts [clients / revenue / case outcomes / team efficiency], supports speed, quality, and consistency as we scale, helps protect and elevate the TopDog Law brand and client experience, and strengthens the foundation needed to grow responsibly and sustainably.

Requirements

• 3–5+ years of experience in legal settlements, personal injury, or litigation support
• Strong knowledge of lien resolution, settlement statements, and case funding
• Excellent organizational, leadership, and communication skills
• High attention to detail and ability to manage deadlines in a fast-paced environment
• Proficiency in case management and financial systems
• Strong communication skills—written and verbal
• Ability to think critically, prioritize effectively, and execute with speed

Nice To Haves

• Prior supervisory or team lead experience preferred
• Experience in a fast-growing or high-volume environment
• Comfort with ambiguity and evolving systems
• Experience in legal, professional services, or client-centric organizations

Responsibilities

• Supervise daily settlement operations and manage team workloads
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely
• Monitor case progression from resolution through final payout
• Enforce compliance with firm policies, regulatory standards, and ethical requirements
• Serve as escalation point for complex settlement issues
• Coach, train, and develop settlement staff through performance management and mentoring
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership
• Partner with attorneys, finance, and leadership to optimize settlement processes
• Maintain quality assurance standards and conduct regular audits of files
• Assist with staffing, hiring, onboarding, and performance reviews
• Identifying opportunities to improve systems, processes, or outcomes, not just following existing playbooks

Benefits

• Real growth: As the firm grows, so do opportunities for advancement and leadership
• High standards, real support: Clear expectations, coaching, and accountability
• Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity
• Meaningful work: Helping people through some of the hardest moments of their lives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed