Sessional Hub Worker

Change Grow Live•Granbury, TX

About The Position

Change Grow Live is recruiting a Sessional Hub Worker in Leeds to provide wraparound support to people who rough sleep and are placed in temporary or emergency accommodation over the winter period. The role focuses on engaging people with a history of rough sleeping and other support issues, helping them access services and support to lead healthier lives. The post requires experience engaging with people with multiple or complex needs and a determined, solution-focused approach. The service operates seven days a week. Work includes outreach shifts, including early mornings and nights, and overnight shifts in seasonal night-shelter or winter accommodation. The role involves working with partner agencies and recording interactions and support plans accurately. The position is subject to an enhanced Disclosure and Barring Service (DBS) check. It is not eligible for visa sponsorship; applicants must already have the right to work in the UK.

Requirements

  • Experience engaging with and providing meaningful support to individuals with complex support needs.
  • Effective communication with people requiring support.
  • Experience working in a hostel or supported-housing environment.
  • Experience recording relevant sensitive information in a timely manner.
  • Knowledge of at least one homelessness-related area: the benefits system, substance use, mental or physical health, the criminal justice system, or social or private rented housing.
  • Some experience supporting people affected by homelessness, poor mental health and substance use.
  • Knowledge of safeguarding procedures and their application.
  • Experience working with people in crisis.
  • Ability to undertake outreach work in community settings that may require extended periods of physical activity.
  • Applicants must already have the right to work in the UK; visa sponsorship is not available.
  • Successful applicants must undergo an enhanced DBS check.

Responsibilities

  • Undertake outreach shifts, including early mornings, nights and weekends, as part of a service operating seven days a week.
  • Engage with people experiencing rough sleeping and people involved in street-based anti-social behaviour.
  • Work overnight shifts in the seasonal night shelter or winter accommodation.
  • Work with partner agencies to help service users access accommodation, physical and mental health services, substance use treatment, benefits and other support.
  • Accurately record interactions with service users and other professionals, as well as related support plans.
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