Session Assistant - Interventional Radiology - Full-Time | Weekdays | Days | Weill Cornell

NewYork-Presbyterian Hospital•New York, NY

1d•$25 - $34•Onsite

About The Position

Define the Patient Care Experience: Session Assistants Make It Possible Make a lasting impression at NewYork-Presbyterian as a Session Assistant. Join a supportive team that’s passionate about delivering exceptional service to our diverse local community. As a key member of our administrative staff, you’ll discover what sets NYP apart: a deep commitment to the individuals and families in our care. Session Assistant - Interventional Radiology Full-Time | Weekdays | Days | Weill Cornell At NewYork-Presbyterian, Session Assistants are more than administrative support - you're the reassuring presence patients and families rely on during critical moments. You’ll guide, inform, and coordinate care behind the scenes, helping ensure every visit is seamless, informed, and compassionate. Success in this role requires experience navigating insurance requirements and securing prior authorizations for procedures, helping prevent delays in patient care and treatment.

Requirements

High School Diploma or GED
One year of clerical experience
Effective communication, along with phone and computer skills
Ability to multi-task and prioritize in a fast-paced environment
All roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

Nice To Haves

Prior experience obtaining insurance authorizations and pre-procedure approvals in a hospital, radiology, specialty practice, or healthcare setting strongly preferred
Knowledge of health insurance benefits/requirements
Knowledge of ICD Coding
College degree
Energetic, approachable individual with a desire to put patients first.

Responsibilities

Coordinate complex, multi-specialty appointments, procedures, and surgeries
Verify insurance benefits and obtain complex prior authorizations/pre-procedure approvals for Interventional Radiology services, partnering with payers, providers, and patients to ensure timely authorization and minimize care delays
Track, monitor, and follow up on pending authorizations, appeals, and payer requests to support timely patient access to care
Serve as a front-line resource—welcoming patients, answering questions, and easing concerns
Manage scheduling workflows, inbox communications, and provider calendars
Collect and maintain accurate patient demographic, insurance, and medical record information
Collaborate with internal teams and referring providers to ensure timely, coordinated care
Support patients with forms, portal enrollment, and procedure preparation instructions
Provide cross-coverage with Patient Registrars during lunch breaks and/or absences to greet all patients and visitors upon arrival