Servo Systems Manager

BBB | Better Business Bureau•Chesterfield Township, MI

About The Position

TERREPOWER is seeking a hands-on, technically skilled Servo Systems Supervisor to lead the daily operations of its Servo/Valve/Electronics (SVE) team. The role combines team leadership with practical diagnostics and repair of servo products, production and customer support, and collaboration across product development, purchasing, and supply chain. The successful candidate will help improve operational efficiency and performance across products and processes.

Requirements

At least 5 years of experience in electro-mechanical systems, servo products, or motion control, including diagnostics and repair of circuit boards.
At least 2 years of leadership or supervisory experience in a production, technical support, or engineering setting.
Strong technical problem-solving skills and a hands-on approach to equipment troubleshooting and testing.
Experience in inventory planning, purchasing support, and cross-functional work with Engineering and Supply Chain.
Strong written and verbal communication skills, including the ability to coach and train team members.
Ability to lift and carry up to 40 pounds and work in laboratory or production environments while using proper PPE.
Ability to diagnose and repair industrial electronics and teach others to diagnose and repair them.

Responsibilities

Supervise the day-to-day activities of the Servo Valve Engineering (SVE) group, including scheduling, coaching, and performance management.
Perform hands-on diagnostics, troubleshooting, and repair of servo products and components.
Lead root cause investigations related to part shortages, quoting constraints, and performance issues, partnering with Engineering and Purchasing.
Collaborate with Product Management and Engineering on new technologies, improvements, and product support needs.
Provide technical support and training to production staff and serve as a technical escalation point for customer issues.
Interpret and define product specifications when they are not readily available, ensuring proper documentation and compliance.
Create and manage item numbers, bills of materials (BOMs), and product data within SAP Business One.
Support core purchasing and inventory planning functions in partnership with the supply chain team.
Conduct inventory analysis and evaluate excess or obsolete stock to improve inventory efficiency.
Drive performance improvements across revenue, material cost, labor efficiency, and quality KPIs.