Services Technical Specialist

Our company values diversity and • Blythewood, SC

3h • Hybrid

About The Position

The Services Technical Specialist is a critical role within SpiraxSarco Steam Specialties, providing a unique and exciting opportunity to experience the full breadth of the Spirax ‑ Sarco product and solution portfolio while delivering high ‑ value field services focused on steam system performance, reliability, and energy efficiency. This role involves installing, servicing, and repairing the entire range of SSI products including engineered package systems, pneumatic and electronic controls and instrumentation, mechanical pumps, traps, and ancillaries. The role will have a main focus on Controls & Instrumentation. This position is expected to travel regionally/nationally within the USA 65-70% of the time and requires the candidate to be located near Chicago, IL, Central Valley, CA, or Columbia, SC.

Requirements

• High School Diploma/GED required.
• 1-3 years of relevant experience.
• Must possess and be able to maintain a valid driver’s license with ability to operate a motor vehicle.
• Above average knowledge in MS Office softwares (especially MS Word and MS Excel).
• Above average knowledge of steam and fluid systems; above average knowledge, controls, or instrumentation products.
• Able to communicate effectively in both written and verbal form.
• Demonstrates reliability and resilience in frequent-travel roles.

Nice To Haves

• Vocational or technical degree preferred.

Responsibilities

• Installs, services, and repairs the entire range of SSI products including engineered package systems, pneumatic and electronic controls and instrumentation, mechanical pumps, traps, and ancillaries.
• Perform services in all Spirax Sarco portfolio, with a main focus on Controls & Instrumentation.
• Provide high-value field services focused on steam system performance, reliability, and energy efficiency.
• Represent the company in the field on projects involving commissioning, startup, warranty repair, troubleshooting and installation of Spirax-Sarco portfolio of products.
• Provide detailed reports detailing work activities.
• Interact with customers and internal personnel to include customer service, engineering, project management and sales in the execution of service projects.
• Responsibilities include travel preparation, gathering of tools and other resources, trap testing, hands on product work (field repair), generation of sketches and/or engineering calculations, problem solving, and report generation.
• Attend training as required for safety and/or industry knowledge.
• Identify improvements to processes and products and communicate back to Spirax-Sarco.
• Support the execution of Steam Trap Surveys when necessary.
• Follow the Scheduler’s guidance for planned field activities.
• Work together with the Scheduler to improve efficiency in field operations.
• Service mechanical pumps, steam traps, and related ancillaries when necessary.
• Work on engineered package systems, pneumatic and electronic controls, and instrumentation.
• Coordinate activities to ensure effective use of time and field resources.
• Contribute to reliable, efficient, and safe delivery of all field service activities.
• Manage time effectively to provide needed reporting and documentation from assigned service activities.
• Prioritize and actively seek resolution to scheduling conflicts and backlog consumption.
• Communicate effectively with appropriate personnel needs that arise due to loading and backlog profile.
• Actively communicate with sales when opportunities arise that could lead to additional sales activity.

Benefits

• Company values diversity and is an equal opportunity employer.
• If you require accommodation during the application process or while performing essential job functions, please contact us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED