Services Support Specialist

University of WaterlooWaterloo, ON
$50,006 - $62,508

About The Position

The Services Support Specialist reports to the Services Manager and supports the overall success of all student-run services. The role provides direct supervision of 4-6 student-run services as assigned by the Services Manager. These services are used and accessed by thousands of undergraduate students each term. The Specialist is responsible for the day-to-day administration and evaluation of the programs, events and activities offered by these services. The Specialist assists in providing knowledge and support of equity work, community building, developing relationships with on and off-campus partners, identifying opportunities to support the work of the services, as well as event support and review, recommendations and approval, volunteer management support, program delivery, evaluation, mentoring and training.

Requirements

  • Post-secondary education in Recreation, Event Management, Business, Education, Student Affairs or a related field and/or relevant experience
  • Previous experience supporting and supervising part-time staff, ideally within a student environment is required
  • Ability to demonstrate urgency for project tasks, particularly as it relates to initiating meetings, follow-ups, and communications to keep projects moving forward.
  • Ability to plan and deliver effective and engaging presentations and/or trainings to a variety of audiences.
  • Highly organized with keen attention to detail, ability to juggle multiple priority projects at once and meet established deadlines.
  • Ability to exercise sound and independent judgment within general policy guidelines
  • Event management and organization skills
  • Good time management and the ability to manage multiple projects with competing deadlines

Nice To Haves

  • 2+ years’ experience in supporting equity initiatives, programs, events, and projects, ideally in a student environment is an asset
  • Experience leading, mentoring, and building consensus with diverse and varied opinions and goals and with varied stakeholders
  • Experience managing and resolving conflict
  • Experience in basic financial management including managing budgets

Responsibilities

  • Program Management & Service Delivery
  • Financial & Resource Management
  • Volunteer Management & Maintaining Relationships
  • Risk Assessment & Compliance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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