Services Remote Sales Representative II

Schneider Electric•Andover, Massachusetts

2d•Remote

About The Position

The Services Remote Sales Representative works with the Segment Fighting Team, including the Services Strategic Account Executive and Services Execution Manager, to grow orders within assigned segments and accounts. The role provides outcome-focused Services Solutions to Schneider Electric’s largest and most complex customers, working across business units to offer the full portfolio of Services products. The position combines remote and in-person selling, customer relationship development, sales execution, and process improvement. The representative is expected to understand how customer orders progress through execution and to seek ways to improve processes and outcomes.

Requirements

Minimum of 2 years of customer-facing experience.
Understanding of Services sales and/or execution processes.
Strong communication skills.
Focus on learning, growth, and improvement.
Mindset for innovation and transformation.
Developing-level account management skills, including managing customer portfolios and identifying growth opportunities remotely.
Developing-level active listening skills to understand customer needs through virtual conversations and digital interactions.
Developing-level communication skills to deliver clear value propositions across calls, emails, and virtual meetings.
Developing-level consultative selling skills to position services solutions for customer challenges.
Developing-level customer relationship management skills to maintain engagement and satisfaction through remote touchpoints.
Developing-level negotiation skills to close renewals and service agreements in virtual settings.
Developing-level sales funnel management skills to track opportunities and move prospects through the sales cycle.
Developing-level virtual sales skills using digital tools to engage customers and drive revenue growth.

Nice To Haves

Bachelor’s degree from an accredited institution; preferred majors include engineering, business, or communication.

Responsibilities

Conduct sales activities remotely using calls, virtual meetings, social media, and digital platforms.
Manage, maintain, and grow identified accounts within the Fighting Team’s segment.
Grow services revenue from the installed base by identifying and pursuing renewal and upsell opportunities.
Convert inbound leads and support targeted sales and marketing campaigns through proactive outreach.
Provide accurate forecasting, pipeline information, and reporting.
Lead account back-office processes, including quotations and order entry.
Collaborate across SAO Fighting Teams, Services competency domains, and Schneider Electric business units.
Build trusted customer relationships through consultative selling and consistent virtual engagement.
Convey value and close opportunities through telephone, teleconference, and in-person interactions.
Improve and innovate existing processes to produce better outcomes.

Benefits

Medical, dental, vision, and basic life insurance.
Benefit Bucks and member reward points for medical benefits.
Flexible work arrangements.
Paid family leaves.
Well-being programs.
12 holidays per year.
15 days of paid time off per year.
Company share ownership.
401(k) with match.
Performance discussions, global opportunities, the Schneider Career Hub, and learning platforms such as Coursera.
Volunteer leave and programs with the Schneider Electric Foundation.
Military leave benefits.
Remote work flexibility and ongoing enablement support.
Career advancement pathways within a global organization.