Services Presales Consultant

Frontier Technology LLC dba MicroAge • Phoenix, AZ

8d • Remote

About The Position

MicroAge is seeking a Services Pre-Sales Consultant to support the qualification, scoping, pricing, and execution of internal and partner-delivered services. This client-facing role works with sales teams, technical resources, and strategic partners to turn client requirements into accurate, executable Statements of Work (SOWs) and services quotes.

Requirements

• 3+ years of experience in an IT services pre-sales, sales engineering, technical consulting, services coordination, or a related client-facing services role.
• Demonstrated ability to lead discovery, define service scope, develop SOWs and proposals, evaluate pricing and delivery models, and support successful services engagements.
• Strong communication, stakeholder management, and organizational skills with experience collaborating across sales, engineering, clients, and strategic partners.
• Proficiency with Microsoft 365 and business applications, with the ability to manage multiple opportunities, assess risks, and produce accurate client-ready documentation in a fast-paced environment.

Nice To Haves

• Experience working within IT services, managed services, consulting, or technology solutions organization with an understanding of the services engagement lifecycle.
• Experience coordinating strategic partners, developing services proposals and SOWs, and utilizing CRM, quoting, and services management platforms to support forecasting, order processing, and operational execution.

Responsibilities

• Lead client discovery and sales engagements to gather business and technical requirements, define scope, identify risks, and determine the optimal delivery approach using internal, partner, or blended resources.
• Develop, review, and manage client-facing SOWs, proposals, and quotes while ensuring scope accuracy, pricing integrity, margin protection, and compliance with internal approval processes.
• Serve as the primary Services pre-sales resource by coordinating account executives, technical teams, and other stakeholders through solution development, client presentations, negotiations, and opportunity progression.
• Build and manage strategic partner relationships by coordinating partner participation, evaluating estimates and SOWs, aligning commercial terms, and ensuring successful engagement execution.
• Coordinate service order processing, partner procurement, invoicing requirements, and the complete handoff of approved engagements to PMO, delivery, finance, and partner teams.
• Maintain accurate opportunity and engagement documentation, improve repeatable services processes, monitor approvals and dependencies, and ensure compliance with confidentiality and document-control requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed