Services Lead, Squash

LA28 (Web) • Los Angeles, CA

3d • $73,000 - $98,000 • Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The organization is on a mission to create an unparalleled experience for athletes, fans, partners, and the community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents a unique opportunity to celebrate legacy and push the Olympic and Paralympic Movements forward. LA28 is seeking a team full of perspectives, experiences, and expertise, guided by values of optimism, integrity, excellence, inclusion, co-creation, and boldness. Within the Squash division, the Squash Services Lead will be responsible for the planning, organization, coordination, and management of the administrative functions of Squash at the Los Angeles 2028 Olympic and Paralympic Games. This role will relay and facilitate critical services for key stakeholder groups, coordinate sports information, recruit sports staff, and recruit and train volunteers.

Requirements

• Bachelor’s degree or 4+ years equivalent professional experience required.
• Experience in collaborating with National and International Federations and knowledge of their structure and functioning during national and international events.
• Ability to demonstrate an understanding and knowledge of the operational elements required for organizing major sports events/competitions.
• Experience in international sporting events.
• Good understanding and knowledge of project management, including planning and producing tracking documents.
• Ability to manage multiple projects involving numerous stakeholders.
• Skills in report writing and presentation materials.
• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, as well as Outlook, Teams, SharePoint).
• Excellent level of English, both written and spoken, is essential for this position.
• Understanding and ability to use project management tools is a must.
• Rigor and very good organizational skills.
• Strong communication skills.
• Strong level of commitment to achieving objectives.
• Willingness to work in a team spirit.
• Autonomous and proactive.
• Curiosity and enthusiasm to continuously develop knowledge and skills.
• Flexible and open-minded in a dynamic environment.
• Very good interpersonal skills and great adaptability.
• Knows how to manage time, meet deadlines, and approach projects in a structured manner.
• Enthusiasm about sport and about the Olympic and Paralympic Movement.
• Understands and is committed to LA28’s vision, mission, and values.
• Seeks ways to continuously improve the way things are done.

Nice To Haves

• Experience in working with an International Federation and knowledge of their structure and operation is an advantage.
• Experience of working with a National Sport Federation and knowledge of its structure and operation at domestic and international events is an advantage.
• Experience in managing a team (staff and volunteers) at major events.
• Knowledge of the Olympic and Paralympic Games as well as the specific sport’s technical requirements is an advantage.

Responsibilities

• Plan, coordinate, and act as the dedicated sport contact person for organizing visits from the International Federation in coordination with the IF Services Team and Head of Competition Management.
• Act as the dedicated sports contact for coordinating IF services-related matters with the International Federation, including accommodation, transportation, accreditation, and hospitality.
• Advocate for and coordinate all sport stakeholders’ services including Athletes, Technical Officials, IF Staff and IF guests.
• Create and ensure organized follow-up of the sharing of databases related to key topics of the Sport Delivery Plan between the International Federation and the various departments of LA28.
• Be the primary point of contact for NOC/NPC services teams to establish an effective communication channel in preparation for their visits and information requests.
• Support the Sport Manager to ensure that all operational procedures and processes of LA28 are understood and followed.
• Collaborate with the Sport Manager and the head of technical operations for the coordination of the teams and administrative operations: monitoring, updating, and sharing the database and various resource documents, planning management, and of the organization, team meetings, etc.
• Work closely with the Sport Manager, the technical operations lead, the National Federation, and the LA28 Workforce team to recruit, train, and ensure the operational management of sport-specific volunteers.
• Manage all other tasks and projects related to the delivery of competitions as requested by the Sport Manager.
• Collaborate with the IF Services and Relations Manager to ensure sharing of information and tools with the services team and other stakeholders.
• Coordinate the following matters within the sport during the Los Angeles 2028 Olympic and Paralympic Games: Services for athletes, Services for the International Federation, Services for international officials, Sport Information, Volunteers.
• Manage a team of full-time employees including scheduling, task delegation, training and on-site management.
• Manage a team of Sport Specific Volunteers including recruitment, retention, training, scheduling, recognition and task delegation.
• Act as point of contact with LA28 Functional areas to solve Games Time issues.
• Act as point of contact with the International Federation team to identify and solve Games Time issues.

Benefits

• Fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
• Consideration for employment of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.
• Encouragement for qualified candidates of all backgrounds, perspectives, and identities to apply.
• Assessment of applications based on relevant skills, education, and experience a candidate can add to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree