Services Inside Architect

Schneider Electric•UNAVAILABLE, UNAVAILABLE

22d•Remote

About The Position

Schneider Electric is seeking an Inside Architect to join our Services Technical Competency Center. This remote role serves as a frontline technical advisor, supporting Services sellers, Systems and Solutions Architects, internal stakeholders, as well as external customers and contractors. As the Inside Architect, you will handle first pass reviews for technical solution requests and architectural needs, spanning multi-BU Services offers including modernization, maintenance, consulting, and digital services engagements.

Requirements

BSEE or BSME or 3-5 years of relevant industry experience
Knowledge of Services modernization, maintenance/recurring, consulting and digital services portfolio across SqD, APC (Secure Power), ASCO, Digital Power
Use of digital tools to drive efficiency (bFO, SAP, SE Advantage, Auto CAD, Visio)
Incentive structure aligned to Sales Incentive Plan (SIP)

Nice To Haves

Active listening
Commercial aptitude - base level understanding
Engage with sales team, Solution / System Architect
Time Management / Organizational skills, multi-tasking
Problem solving / conflict resolution
Data analysis / insights
Strong written / verbal skills
Navigate internal network
Digital savvy within internal SE network
Thrive in a team-oriented environment and highly collaborative
Manage high volume of work
Possess situational awareness, social intelligence, active listening and problem solving skills
Comfortable with transformation / change
Self-starter, Self-motivated, Solution Oriented
Effective communication skills with ability to build relationship and influence others across functional boundaries

Responsibilities

Act as the pre-sales technical trusted advisor for internal teams and customers.
Provide first-line technical support and solution reviews for a variety of service offers.
Partner with sales team and Systems/Solution architects on the technical components of RFIs/RFPs and contribute to high quality services proposal
Work on multiple-BU Services offers, for simple and less complex opportunities
Communicate primarily within the internal team; all customer contact is conducted via phone or email.
Support unmanaged and unassigned customers, often working on proximity or channel driven opportunities
Collaborate closely with System/Solution Architects and Inside Sales Representatives (ISRs).
Act as a backup to the System Architect and interface with all Architect roles as needed.