ServiceNow Sr Developer
General Dynamics Information Technology•USA VA Home Office (VAHOME), VA
•$97,968 - $126,500•Remote
About The Position
We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist. As an Sr ServiceNow Developer, your work will directly contribute to the success and stability of our ServiceNow environment.
Requirements
- 3 years of experience in prompt engineering, Now Assist and agentic AI.
- 7+ years of ServiceNow development experience within ITSM environment
- Strong understanding of ServiceNow architecture, modules, and platform capabilities
- ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
- Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
- Familiarity with Agile/Scrum methodologies
- Strong analytical, troubleshooting, and debugging skills
- Excellent communication and documentation skills
- Must be a U.S. person
Nice To Haves
- AA or Bachelor’s degree preferred
- Certified Implementation Specialist – ITSM
- Certified Application Developer - ITSM
- Advanced ITSM certifications a strong plus
- ITIL v4 Certification
Responsibilities
- Design, develop, and maintain forms, flows, catalog items, integrations, etc.
- Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
- Support Agile ceremonies and uphold quality assurance throughout the lifecycle
- Adhere to and enforce ServiceNow and OneGDIT best practices.
- Support platform upgrades, patching, and deployments.
- Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
- Collaborate with Scrum Masters, Product Owners, and Developers.
Benefits
- AI-powered career tool that identifies career steps and learning opportunities
- An internal mobility team focused on helping you achieve your career goals
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Full-flex work week
- Variety of medical plan options
- Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
- 10 paid holidays per year
- Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
