Servicenow SPM Certified Architect - SPM Certification Mandatory

FIRSTNET GLOBAL LLC • Atlanta, GA

1d • Remote

About The Position

FIRSTNET GLOBAL LLC is looking for a ServiceNow SPM Certified Architect for a contracting position. This role is for a Lead Level BPC or TC, with multiple roles available.

Requirements

• ServiceNow SPM certification is required.
• Minimum of 10 years of experience in ServiceNow implementations and architecture.
• Strong understanding of ServiceNow modules, workflows, and integrations.
• Proven experience in stakeholder management and client-facing roles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently in a remote environment.
• Strong communication skills, both verbal and written.

Nice To Haves

• Experience with Agile methodologies is a plus.

Responsibilities

• Design and implement ServiceNow SPM solutions tailored to client needs.
• Collaborate with cross-functional teams to gather requirements and deliver optimal solutions.
• Conduct workshops and training sessions for stakeholders on ServiceNow functionalities.
• Analyze and enhance existing processes to improve efficiency and effectiveness.
• Provide expert guidance on best practices and industry standards for ServiceNow.
• Develop and maintain technical documentation for all implemented solutions.
• Support troubleshooting and resolve technical issues related to ServiceNow SPM.
• Stay updated on ServiceNow releases and new features to leverage for client benefit.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees