ServiceNow Platform Engineer Principal

American Electric Power•Columbus, OH

About The Position

Part of a larger team delivering high quality technology solutions to the business. Design, develop and installs advanced software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Requirements

7+ years of hands-on ServiceNow development experience.
Proven experience planning, testing, and executing ServiceNow annual upgrades.
Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
Experience developing integrations using REST, SOAP, and Integration Hub.
Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
Bachelor's degree in computer science, engineering, or related technical field is required.
7 years relevant work experience is required.
An equivalent combination of education and related experience may be considered.

Nice To Haves

Additional code languages such as powershell , python, bash, C++ are a plus
Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.

Responsibilities

Design, develop and install advanced software solutions.
Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices.
Design, modify, develop, write, implement and troubleshoot software programming applications.
Support and/or install software applications.
Participate in the testing process through test review and analysis, test witnessing and certification of software.
Works within a Waterfall or Agile methodology/framework based team.
Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.
Planning, testing, and executing ServiceNow annual upgrades.
Developing integrations using REST, SOAP, and Integration Hub.
Supporting or migrating between on-premises and cloud ServiceNow environments.
Collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.
Troubleshooting, problem-solving, and documentation.