ServiceNow Platform Engineer Principal

American Electric Power • Columbus, OH

3d • $98,993 - $128,688

About The Position

Part of a larger team delivering high quality technology solutions to the business. Design, develop and installs advanced software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Requirements

• 7+ years of hands-on ServiceNow development experience.
• Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
• Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
• 7 years relevant work experience is required.
• Bachelor's degree in computer science, engineering, or related technical field is required.

Nice To Haves

• Additional code languages such as powershell, python, bash, C++ are a plus
• Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.

Responsibilities

• Design, develop and install advanced software solutions.
• Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices.
• Design, modify, develop, write, implement and troubleshoot software programming applications.
• Support and/or install software applications.
• Participate in the testing process through test review and analysis, test witnessing and certification of software.
• Works within a Waterfall or Agile methodology/framework based team.
• Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.
• Proven experience planning, testing, and executing ServiceNow annual upgrades.
• Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
• Experience developing integrations using REST, SOAP, and Integration Hub.
• Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.
• Strong troubleshooting, problem-solving, and documentation skills.

Benefits

• Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal