Servicenow ITSM Certified Architect - ITSM Certification Mandatory
About The Position
FirstNet Global, a WMBE-certified company, has established itself as a trusted and strategic partner for numerous enterprises across various industries. We offer a range of services, including IT consulting, Software Development, Cyber Security, Cloud and DevOps services, ServiceNow solutions, and Staffing Services worldwide. Headquartered in Dallas, Texas, USA, FirstNet Global adopts best-in-class cloud, data and analytics, cognitive computing, and emerging technologies to help our clients achieve quality and cost-effective results. Supported by dedicated and skilled professionals, we strive to deliver excellence in the services we offer to our customers across various industries. Our Vision To be the most trusted partner for our customers, ensuring reliability and excellence in every interaction. Our Mission To provide a positive and results-oriented business experience to our clients, focusing on their success and satisfaction. Our Culture We foster a positive workplace environment, emphasize performance quality, and drive productivity to achieve our goals. Social Responsibility At FirstNet Global, we are committed to various social causes, actively helping and educating people in need.
Requirements
- ITSM Certification Mandatory
- Servicenow ITSM Certified Architect
Responsibilities
- Develop strategies for integrating observability with IT Operations Management (ITOM), IT Service Management (ITSM), SDLC, and testing processes.
- Provide recommendations on collecting user feedback and establishing processes for identifying enhancement opportunities.
Benefits
- Competitive salary
- Flexible schedule
- Opportunity for advancement
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
