SERVICENOW ARCHITECT

General Dynamics Information TechnologyUSA NE Offutt AFB - Offutt AFB (NEC003), NE
$181,138 - $245,070Onsite

About The Position

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. SERVICENOW ARCHITECT Designs, develops, and maintains ServiceNow platform to ensure efficient ITSM processes and enhance the overall user experience. Designs, develops, and customizes ServiceNow applications, modules, and integrations to meet business needs. Creates and configures workflows, business rules, UI policies, and notifications. Collaborates with cross-functional teams to ensure seamless integration with other systems. Troubleshoots and resolves issues related to ServiceNow functionality. Supports ServiceNow integrations using REST, SOAP, JSON, and other relevant protocols.

Requirements

  • Requires a Bachelors Degree in Engineering discipline
  • 15+ years of experience
  • Top Secret with SCI eligibility
  • ITIL 4 Foundation within 9 months of start
  • Security + or CASP+ or CCSP or Cloud+ or CSSLP

Nice To Haves

  • Masters Degree is desired

Responsibilities

  • Designs, develops, and maintains ServiceNow platform to ensure efficient ITSM processes and enhance the overall user experience.
  • Designs, develops, and customizes ServiceNow applications, modules, and integrations to meet business needs.
  • Creates and configures workflows, business rules, UI policies, and notifications.
  • Collaborates with cross-functional teams to ensure seamless integration with other systems.
  • Troubleshoots and resolves issues related to ServiceNow functionality.
  • Supports ServiceNow integrations using REST, SOAP, JSON, and other relevant protocols.

Benefits

  • Full-flex work week
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • variety of medical plan options, some with Health Savings Accounts
  • dental plan options
  • a vision plan
  • a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
  • full flex work weeks where possible
  • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • short and long-term disability benefits
  • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
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